Director of Planning, Performance and Impact

3 weeks ago

Johannesburg, South Africa AMANDLA Safe-Hub Full time

**Director of Planning, Performance and Impact**

**TYPE**:Permanent, Full-time

**ENTITY**:AMANDLA Social Enterprises

**LOCATION**: Johannesburg, Cape Town, Berlin,

Munich, or Philadelphia

**SALARY**:Market-related

**START DATE**:Immediate

**BENEFITS**:Medical Aid, Menstrual Leave, 25-day Annual Leave

**THE ORGANISATION**

AMANDLA is a globally award-winning social enterprise with over a decade of experience in the development sector, specialising in social and economic development in underserved communities. We have offices in Cape Town, Johannesburg (South Africa), Berlin (Germany) and Philadelphia (USA).

AMANDLA has developed the Safe-Hub Model and currently operates 14 Safe-Hubs across South Africa, Germany, the USA, India, and Cote d'Ivoire with many more in development as part of an on-going global scaling campaign.

Our diverse team is looking for an ambitious and energetic professional who is willing to take on exciting challenges and eager to realise their potential to change lives.

**JOB SCOPE**

The Director of Planning, Performance, and Impact will provide strategic leadership to ensure the organization’s activities are systematically planned, effectively executed, and meaningfully evaluated. The role integrates organizational planning, performance management, and program impact evaluation to align efforts with strategic goals and demonstrate value to stakeholders. Working across departments, this position will embed a culture of continuous improvement, data-driven decision-making, and sustainable social impact.

Reporting to the Managing Director, your main areas of focus will be:
**1. Planning**
- Lead strategic and annual planning processes, ensuring alignment with organizational priorities and goals.
- Develop and implement planning tools and methodologies to facilitate evidence-based decision-making across departments.
- Drive cross-functional collaboration during the planning cycle, ensuring integration of digital solutions for efficiency.
- Anticipate risks and challenges, embedding mitigation strategies into operational and strategic plans.

**2. Performance**
- Oversee the design and implementation of performance management frameworks, linking individual, departmental, and organizational goals.
- Monitor and analyse performance metrics, ensuring alignment with strategic objectives and promoting data-driven decision-making.
- Develop and refine data systems, dashboards and reporting tools to track progress, enabling real-time visibility into organizational performance.
- Build capacity within teams to interpret and utilize performance data for continuous improvement.

**3. Impact**
- Lead the development and implementation of robust Monitoring, Evaluation, and Learning (MEL) frameworks, emphasizing social and community outcomes.
- Guide data collection, analysis, and reporting to quantify the impact of programs, leveraging methodologies such as Social Return on Investment (SROI).
- Foster a learning culture through structured feedback loops, ensuring insights inform program innovation and strategic adjustments.
- Communicate impact findings to stakeholders, preparing compelling reports and presentations for funders, partners, and the broader community.

**EDUCATION, EXPERIENCE, SKILLS AND PERSONAL ATTRIBUTES**

**Education/Equivalent**
- Post Graduate qualification in a relevant field such as Development Studies, Social Sciences, Business Administration, or Public Policy.
- Formal training or certification in Monitoring and Evaluation (M&E) or project management is an advantage.

**Experience**
- 10 years of professional experience, with a minimum of 5 years in a senior management role, ideally overseeing teams or departments focused on performance improvement and data-driven decision-making.
- Expertise in data management, analysis and visualization tools
- Experience in developing scalable MEL frameworks and toolkits for multi-site projects.
- Proven ability to lead complex project evaluations and present findings to diverse audiences.
- Strong communication and interpersonal skills, with the ability to train and mentor diverse stakeholders.
- Proficiency in project management, with demonstrated ability to work under pressure and meet deadlines in ambiguous settings.
- Strong analytical and problem-solving abilities, particularly in adapting MEL approaches to varied contexts (urban, township, rural).
- Experience in effectively collaborating with multiple partners and stakeholders in fast-paced environments.

**Technical Skills**

(E) = essential (D) = desirable
- Microsoft Excel - advanced (E)
- Microsoft Fabric/PowerBI environment (D)
- PowerQuery M language (D)
- DAX - intermediate (D)
- SQL (D)
- vTiger (D)

**Personal Attributes**
- A strategic thinker with exceptional analytical and problem-solving skills.
- Strong leadership abilities, fostering collaboration and engagement across teams.
- Excellent communication skills, with the ability to distill complex information

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