Claims Administrator/negotiator

2 weeks ago

Hillcrest, South Africa Fouche & Co Recruitment Full time

Responsible for collating, processing, and negotiating insurance claims. They will work with policyholders, insurance companies, and other parties to ensure the timely and accurate resolution of claims.
- Receive and review insurance claims
- Sending out, registering and settling claims timeously
- Efficient planning and organization of administration
- Investigate claims by gathering information from policyholders, witnesses, and other sources.
- Negotiate claim settlements with policyholders, insurance companies, and other parties.
- Communicate with policyholders, agents, and other stakeholders to provide updates on claim status and address questions and concerns.
- Maintain accurate records of claims and related documentation.
- Adhere to company policies and procedures, as well as regulatory requirements.
- Meet or exceed performance standards for quality, productivity, and customer service.

Qualifications (Non Negotiable):

- Minimum 3 years of experience in claims administration or claims negotiation in the short term industry
- Completed NQF4 Level 4 Accreditation in Short Term Insurance
- Class of Business : Domestic & Commercial Lines
- FAIS Compliant
- Proficient in Microsoft Office and other relevant software.
- Ability to work independently and as part of a team.
- Excellent Written and Verbal Communication Skills

**Salary**: R15 000 - R25 000 (Negotiable) (Dependent on experience)

Provident Fund

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