Product Technical Reviewer

3 weeks ago

Pretoria, South Africa SABS Full time

**Job Advert Summary**:
**About SABS**

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in a dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

**Purpose Statement**

To provide a value adding certification service to the department and division through technical expertise and review, which meet the requirements of Accreditation and SANS/ISO Standards and the SABS policies, processes and procedures.

**Minimum Requirements**:
National Diploma / Diploma in a relevant technical field

SAATCA Registration is required

3 years relevant work experience in a relevant technical environment

**Duties and Responsibilities**:
**Functional Management**
- Review the planning, scheduling and executing of audits in line with client and SABS requirements.
- Review audit reports of clients based on the scope of work required.
- Conduct on-site peer reviews of auditors as required.
- Review AB submissions per Accreditation, ISO and SABS requirements.
- Provide technical support to guide the quotation process for new clients and permit extensions through Technical Reviews.
- Assist Sales BU with technical expertise for clients where required.
- Submit all relevant reports within scope of control and on time.
- Contribute to the development and execution of the Certification Systems Operational Plan (6- month view) to meet capacity and requirements (for new and existing customers).
- Contribute to the effective functioning of CTCs.

**Risk and Compliance Management**
- Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
- Support and provide evidence to all internal and external audit and regulatory requirements.
- Maintain quality risk management standards in line with regulatory requirements.
- Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
- Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
- Provide technical expertise on schemes to ensure adherence to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

**Stakeholder Management**
- Contribute to maintaining effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
- Provide mentorship, coaching and/or skills transfer to staff regarding systems / product schemes.
- Represent and participate in the organisation’s committees and tasks teams when required.
- Convene, chair and attend meetings and present performance and business related information to relevant stakeholders when required.
- Ensure the provision of excellent customer service.
- Resolve queries and problems within span of control and within agreed time frames.
- Follow up on unresolved queries and complaints where required.
- Liaise with relevant stakeholders regarding follow-up of information, as required for tender requests.
- Manage internal and external relationships to ensure that certification audit best practices are implemented across the organisation.

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