Resort Company Outlets Operations Manager

3 months ago


South Coast, South Africa HotelJobs.co.za Full time

A leisure resort company is looking for an Outlets Operations Manager (Spa and Adventure Activities)

Key Performance Areas:
As the Outlets Operations Manager, you are responsible for overseeing the Resorts Day Spa’s, Adventure Activities and related Outsource Partners (requiring travel). The role also includes the administration and financial overview of the various outlets, as well as a number of administration roles.

Your management duties will include:

- Establishing company procedures, POS requirements, standards (including financial) and ensuring that they are maintained at all Resort Day Spa’s, adventure activities and related Outsource Partners.
- Extremely competent in implementing and understanding all aspects of controls / POS systems across all outlet operations
- Overseeing efficient and cost-effective stock control and asset management systems.
- Staff management related duties such as assisting with staff recruitment, staff performance, staff training as well as the efficient use of time by all personnel.
- Budgetary requirements must be adhered to

Position Requirements:

- Tertiary qualification advantageous
- Proven Spa, adventure activities history, as well as a history of experience in the Hospitality industry
- Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
- Excellent understanding of all aspects of Hospitality Operations
- Excellent administrative skills
- Experience in the operational, labour and financial aspects of a resort, spa, adventure activities and outsourced operators
- Sound understanding of budgeting
- Driver’s license and ability to travel at short notice or without prior notice for long periods

Please forward a full up to date CV


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