Control Room Operator
4 weeks ago
Duties/Pligte
- Receiving walk-in clients and handling telephonic reports and enquiries;
- Receiving all reports and recording these onto the electronic database;
- Coordinating the book for checking in and out, receiving equipment and handling enquiries by contract security personnel;
- Receiving deliveries as well as lost and found items, and tracking down the owners of lost items;
- Serving as enquiry and reference point for Stellenbosch University;
- Serving as contact and reference point wherever the University community requires support or emergency services;
- Managing and monitoring the charging of two-way radio batteries which are in use;
- Recording In and Out booking and the condition of logístical resources;
- Monitoring CCTV cameras used by the University;
- Monitoring the alarm system used by the University.
Job Requirements/Pos Vereistes
- Senior Certificate (Grade 12) and / or equivalent qualification;
- Valid registration with PSIRA;
- Proven security and control room experience at a tertiary or similar institution;
- Grade C to E security training;
- Excellent verbal communication skills;
- Contactable work related references;
- Computer literacy, with proficiency in MS Outlook, Word and Excel;
- No criminal record;
- Good physical and mental health;
- Willingness and availability to work shifts;
- Willingness and availability to provide extra services as required from time-to-time;
- Own transport to and from work.
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Recommendation/Aanbeveling
- A valid Code EB drivers licence;
- Related client-service training;
- The ability to compile reports and documents in MS Word and Excel;
- Knowledge and experience in using the electronic system in use, namely CiiMs Online Intelligence;
- Knowledge and experience in using the Milestone CCTV camera system;
- Knowledge and experience in using the Comet, Maestro and Patriot alarm systems;
- Knowledge and experience in most of the University's information systems.
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