Cts Internal Sales

1 week ago

Pinetown, South Africa Atlas Copco Industrial SA (Pty) Ltd Full time

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**

**The Role**

Do you get energy when you can make your customers happy? Is your day successful when you can help them? Do you like to work in an environment where innovation and sustainability play an important role? Come and join a team where the Sales & Marketing Manager and your colleagues will be happy to support you with their expertise.
We are looking for someone who enjoys autonomy and communicating with new customers every day. Someone with an affinity for technology and a lot of "sales" appetite would be ideal for this role.
Are you motivated to immerse yourself in the aftermarket world of compressors? Are you interested in making use of all relevant CTS Dashboards, these are: Vision Air, Key Products performance tables, Spare Parts customer bridge and Parts ladder to identify and categories customers to target. Use all additional SAP data to identify customers that we need to call. Pro-actively sell all the Atlas Copco CTS Service Offering to our complete customer base.

Once categorised, contact our customer’s, and carry out the following steps:
Identify customers who purchased parts the previous year but not in the current year and enquire as to their status. Discuss with them and offer our Parts, Service, or a possible sales visit
Present to the customer our Smartlink solutions and explain the importance of connectivity
Discuss with Atlas Copco customers our capability to repair other brand machines and present EDMAC
Present our Oil Range to the customers and the benefit of using our technology
Present Air net piping solutions
Discuss age of the equipment and potential offerings such as overhaul vs AirPlan or other replacement options
Identify customers who buy our parts but who do not service with us. Enquire as to the reasons and introduce our external sales team visit your site and present a solution, (Might be a Lost Boy)

Contact customers who are regular fixed price service customers and offer them the Service plan options
If on Service plan PM, have they considered TR or EW+
Present to our customers our full range of Advanced Services on offer to optimise the customers operations

Then we would like to get to know you better and to see if you click, not only with our sales engineer job, but also with our own company values.

**What we expect of you?**

Be familiar with a fast-paced customer focused environment
Operational experience of our customer centre service organisation is considered a plus
Technical Product Knowledge (Atlas Copco Brand) is a plus, or the ability to quickly understand parts and their features and benefits
Must be able to work independently and have excellent organizational, interpersonal, verbal, and written communication skills
Must be able to manage multiple priorities with flexibility, a positive attitude, and a strong commitment to customer service
A real flair for the Tele Sales environment and enjoyment of cold calling customer
A Friendly and Persuasive demeanor
A drive for sales and customer satisfaction
An ability to secure an appointment for a sales rep or a follow up call
A strong eye for detail and ability to work independently
The ability to maintain good Customer relationships
Good command of English
Computer literate - MS Office

**What you can expect from us?**

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment,... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your commercial and technical competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.
Would you like to get to know us? Hope to see you soon

**This position is based in**: Kwa Zulu Natal, Pinetown

Positions will be filled in line with Atlas Copco Industrial SA (Pty) Ltd Employment Equity Policy and Plan. Preference will be given to members of designated groups that are under
- represented.

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Toge

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