Incident Manager

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Who are we?Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

**Overview** Our client requires technical assistants to work within a 24/7 Fault Management Environment dealing with monitoring of RAN Active - Element alarming as well as RAN Environmental alarming requests, ownership of all Incidents relating to events and ensuring restoration of service, quality management and process adherence. **Role and...

SUMMARY AND PRIMARY OBJECTIVES, SCOPE OF WORK DELIVERABLES AND ACTIVITIES OUR CLIENT REQUIRES A TECHNICAL OPERATIONS MANAGER TO WORK WITHIN THE OPERATIONS FAULT MANAGEMENT SERVICES (NOC) ENVIRONMENT, DEALING WITH ALL INCIDENTS/ EVENTS /TASKS AS WELL AS ANY TACTICAL CHANGES RELATING TO NETWORK MANAGEMENT CENTRE APPLICATIONS AND INFRASTRUCTURE...

**Overview** Our client requires technical assistants to work within a 24/7 Fault Management Environment dealing with monitoring of RAN Active - Element alarming as well as RAN Environmental alarming requests, ownership of all Incidents relating to events and ensuring restoration of service, quality management and process adherence. **Role and...

OverviewOur client requires technical assistants to work within a 24/7 Fault Management Environment dealing with monitoring of RAN Active - Element alarming as well as RAN Environmental alarming requests, ownership of all Incidents relating to events and ensuring restoration of service, quality management and process adherence.Role and Responsibilities:A...

A dynamic, vibrant and growing cosmetics business is looking for an IT Manage to join their team in Bellville, Cape Town. This IT Manager will manage the Service Delivery Department and report to the Service Delivery Manager, and would ideally have a strong technical background (hardware, maintenance, end-to-end support). **DUTIES & RESPONSIBILITIES, NOT...

**Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

CAREER OPPORTUNITY We have an amazing opportunity for an IT Services Manager role in our Belville Head Office (Cape Town). This role will follow the ITIL principles and is responsible and accountable for Santam’s Change, Incident, and Problem Management. Managing and assisting the direct reports when required. Primary responsibilities: Coordinate and...

**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

A dynamic, vibrant and growing cosmetics business is looking for an IT Manage to join their team in Bellville, Cape Town.This IT Manager will manage the Service Delivery Department and report to the Service Delivery Manager, and would ideally have a strong technical background (hardware, maintenance, end-to-end support).DUTIES & RESPONSIBILITIES, NOT LIMITED...

Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

CAREER OPPORTUNITYWe have an amazing opportunity for an IT Services Manager role in our Belville Head Office (Cape Town). This role will follow the ITIL principles and is responsible and accountable for Santam's Change, Incident, and Problem Management. Managing and assisting the direct reports when required.Primary responsibilities:Coordinate and conduct...

**Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Bellville, Western Cape- **Job Title**: IT Technical Manager- **Salary**: R55,000- **Education Level**: Diploma- **Job Level**: Management- **Minimum Experience**: 5- 7 Years**IT Technical Manager - Bellville, Cape Town.**: A renowned cosmetic company is looking for an “IT Technical...

IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...

**Reference**: 7807 CC **Consultant**: Charne Coetzee Oversee day-to-day technical Operations within the ITOC Manages the hiring of, staffing, and maintenance of a diverse and effective workforce. Responsible for technical career development/planning, technical performance, mentoring and coaching the of team members. Oversees the work of junior employees...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

OVERVIEW Our client requires technical operator to work within a fault management environment, providing a monitoring and incident management service for Financial and Digital Lifestyle Services. ROLE AND RESPONSIBILITIES: A Technical Assistant is responsible for the following: - Manage, track & update open faults/incidents in-hand (via BMC Remedy) with...

A dynamic, vibrant and growing cosmetics business is looking for an IT Manager to join their team in Bellville, Cape Town. The role is responsible the overall health, performance, integrity, security and compliance of IT infrastructure services, ensuring that optimal service levels are maintained. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Ensure...

**Overview** A Technical Assistant learner will receive training/mentorship within our Network Management Centre (Telecommunications) that currently deals with Event Management and Incident Management on a 24/7 basis, Each learner will take responsibility for the following during the program: Monitoring of the network alarming. Timeous logging of...