Account Director

2 days ago

Johannesburg, South Africa The Talent Hive Full time

Key Performance Indicators
- In-depth understanding of Client’s business and key factors and trends.
- Contribute to the financial management of the business, improving profitability, monitoring

billing procedures. Knows the Agency Financial tools.
- Develop most insightful advertising strategies and excellent creative ideas.
- Open to and active in sharing knowledge/intelligence.
- Contribute to elevating the Account Management team.
- Contribute by effecting innovation that builds a positive Agency culture.
- Contribute to good Client relations.
- An ambassador for The Agencycontributing to a positive Agency reputation.

Client
- Has a deep understanding of the Clients business and of the key factors and trends.
- Client’s first point of contact on all main strategic, creative and resource issues.
- Write clear and structured proposals, reports and briefs.
- Ensure deadlines are met
- Build strong and enduring relationships with Clients, professionally and socially.
- Regularly seeks out ways to add value to the Client/agency relationship.
- Represent the Client’s business within the agency.
- Represent the agency in a professional manner at all times.
- Continuously seek pro-active opportunities.
- Business Directors first port of call on all questions relating to the business.

Creative
- Responsible for setting the creative context by ensuring an in-depth understanding and

knowledge of the Client’s business.
- Creative department’s most senior contact on a day-to-day basis, providing an overall vision

and direction for the creative work and ensuring it is set in the correct business context.
- Excellent judge of creative work and is able to argue a case in any Client/agency forum.
- Able to present the agency’s ideas to Client.
- Keep Executive Creative Director informed of all relevant Client/account issues.

Finance
- Contribute to the writing of Business Plans for the account.
- Responsible for maximizing the accounts billings and/or income and for seeking out

additional income opportunities.
- Contribute to the good financial management of the business, improving profitability

whenever possible, monitoring all billing procedures carried out by the team, and any

potential write-offs, etc.
- Submit accurate Timesheets which are kept updated at all times.
- Ensure timesheets of team members are accurate and up to date

Traffic/Production
- Ensure appropriate time on all major productions.
- Ensure the right resource is allocated to the business in this area.
- Ensure that the Client understands the importance of enough time for creative

development.

Strategy
- Maintain a strong relationship with the Strategist.
- With the Strategist, develop insightful advertising strategies and excellent creative briefs.

Media
- Oversee the team’s media output - carries out quality and effective resource management.
- Keep abreast of all developments in areas of media and fosters the use of best practice - in

media research, planning and buying tools and methodologies, etc.
- Keep the Media Director informed of relevant Client/account issues.

Management
- Ultimately responsible for the smooth running of the account - operationally, creatively,

financially - and is answerable on these points to the Client and to the Business Director/

Directors.
- Create the best possible environment in which to produce outstanding work. Is responsible

for ensuring that the teams have the right time and resources to deliver this, within the

Client’s time frame.
- Build respect and loyal commitment of team members, the department, and agency as a

whole.
- Manage and coach junior members of the Account Management team.
- Delegate effectively and appropriately - upwards as well as downwards.
- Ensure that issues are brought under the attention of the Directors timeously.

Culture
- Open to and active in sharing knowledge/intelligence
- Contribute to elevating the Account Management team.
- An ambassador for The Agencycontributing to a positive Agency reputation
- Strives for long term relationships and contribute to positive team spirit

Bachelor’s degree in communications, marketing, advertiing, journalism or English

5+ years working at an advertising, or in-house agency

Exceptional storytelling and writing skills

Ability to manage multiple projects and thrive under pressure

A creative mindset and ability to think outside of the box

Exceptional presentation skills

Proven skills or experience in sales can be helpful

Time-management, organization and leadership skills

Strong communication and negotiation skills

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