1 X Branch Administrator- Pinetown

11 hours ago

Durban, South Africa Rentokil Initial Full time

The purpose of this role is to maintain control and accuracy of the Branch contract portfolio and ensure accurate and timeous processing and documenting of all contract and job sales, losses and price increases. To also enhance, extend and retain the company/division’s business through support function to all internal and external customers.
- Verification, processing and documenting (manual contract book)of Service Agreements within 24 hours.
- Service cards to be completed within the same day as receiving /loading contract and handed to the service planner.
- Updating of master losses and sales trackers daily.
- Commission payment calculations
- Termination requests
- follow-up, processing and documenting - CRC and BM to be notified within 24 hours of a termination request - service planner to be notified of termination effective date to ensure removal sheet updated and card removed from future panning.
- Job and outright sales invoicing and documenting (manual job and product sale book) - job card to be completed and given to service planner - once job completed must be invoiced within 24 hours - all jobs C.O.D. unless existing client with good payment history.
- Annual leave processing and controls
- Debtor credit requests
- Purchase orders, petty cash,banking and cheque requests
- General Ledger and Trading Account
- Capturing stock movement and resolving stock variances in liaison with Supervisor
- Fixed assets
- Fleet management - capture, document and monitor petrol consumption, repairs, tyres
- Personnel
- Complaints - all staff are expected to deal with complaints in a professional manner and within 48 hours of receiving the complaint.

**Key Accounts**
- Collate all Purchase Orders
- Follow up on PO’s prior to expiry date
- Invoice any jobbing relating to PO
- Load all credits relating to PO
- Re-invoice
- Verify API status on all contracts
- Update status on PI to manual

**Accounts Receivable**
- Check validity of dispute
- Reassign dispute if applicable
- Load all credits
- Advise BM of credits for approval
- Maintain dispute register
- Update address changes/general amendments as requested in Icabs
- Liaison between branch & accounts receivable
- Advise weekly on status of all outstanding disputes
- Action all AR queries

**National Accounts**
- Maintain Google treatment report tracker
- Verify that requirements are met prior to uploading treatment report
- Planners to hand over manual treatment reports for upload
- Manual treatment reports to be verified before uploading
- Maintain register of treatment reports sent back infield for completion
- Advise BM’s daily of status of outstanding treatment reports as well as treatment reports sent back infield
- Branch liaison between branch and national accounts

**New Appointments**
- Uploading of new staff in Icabs
- Uploading of new staff in Nav
- Updating Leavers in Icabs

**CCM - Tickets**
- Reassigning of tickets previously sent to sales administrators (excluding PDA leads)

General
- General administrative and clerical support

**Requirements**:

- Must be customer focused / orientated - both external and internal customers
- Ability to identify customer needs and solutions
- Display initiative / be pro-active
- Have integrity / be reliable
- Self-confident / assertive
- Highly developed communication skills, both written and verbal
- Lateral thinker
- Organisation and planning skills
- Problem solving / solution driven
- Above average numeracy

**Qualifications and Experience**
- Matric certificate or equivalent
- A tertiary qualification in Administration, finance, business management
- Computer literate - MS Office
- Above average Excel Skills
- Above average numeracy skills
- Good knowledge of Rentokil mainframe (internal applicants)

**Benefits**

**Are you interested? Here's what you can expect when you join us...**

A number of benefits including:

- Subsidised Medical Insurance, Risk and Retirement funding
- Opportunity for Growth and Development
- A uniform allowance

**Employment Equity

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