Customer Relations Lead

3 months ago


Johannesburg, South Africa Smollan Full time

We're on the lookout for an experience **Customer Relations Lead** for our Call Centre Business Unit to be based in **JHB North**.

**As a Customer Relations Lead, you will be responsible for**:

- Administration
- Leadership and Team Management
- Client/Customer Satisfaction
- 4-5 years’ experience within a Call Centre environment and with first line management
- Diploma or Degree/NQF level 6 or 7
- Computer hardware and software knowledge
- Multi-tasking
- Organised
- Professionalism
- Customer service skills
Problem-solving
- Team leadership
- Communication skills (verbal & written)



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