Head of Key Accounts

5 days ago


Johannesburg, South Africa Trade Shield Full time

SEEKING:
**HEAD OF KEY ACCOUNTS**

The Head of Key Accounts is a critical role in our business whose main objective is to ensure our key account managers are providing VIP service to our strategic accounts, growing those accounts by delivering more value with Trade Shield. This role requires excellent leadership of the key accounts team but also excellent collaboration with other teams, especially product, customer success and marketing.

If you are someone looking to develop yourself as a global leader in key account management, then Trade Shield offers you the opportunity to grow and learn toward this goal. The current team is newly formed with only three members but will grow to a full sized team over the next two years.

ABOUT TRADE SHIELD:
We are a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims to be the leading decision engine for trade credit globally.

OUR EMPLOYER VISION:
We are a young, diverse and dynamic team of passionate characters that thrive in a fast-moving, competitive environment full of opportunity and the latest tech. Our growth path challenges all employees to look beyond their job descriptions and to improve relentlessly - and we support our staff in doing just that

VALUES:
Extreme Ownership - Relentless Learning - Excellence - We Win When Our Customers Win

LOCATION:
25 Owl Street, Braamfontein Werf, Johannesburg

**RESPONSIBILITIES**
- ** Team Management**
- Manage the team of key account managers to deliver the revenue growth and customer satisfaction goals of the business
- Mentor, coach, train, and support your team members so that they thrive
- Manage poor performers back toward success
- Maintain a high standard of learning and knowledge gathering to share regularly with your team
- **Key Account Management**
- You will also manage several of the largest key accounts
- As with your team, you will be expected to grow revenue and improve customer satisfaction on the accounts you commit to
- **Leadership**
- Demonstrate our values, model them for your team and coach them to do the same
- Identify, analyse and motivate for important improvements across the business
- Participate actively in all key planning and review sessions

REQUIRED QUALIFICATIONS & COMPETENCIES (*critical):
- 5+ years of experience in Key Account Management
- 2 years in a leadership role (preferred)
- Strong understanding of SaaS business models and Key Account Management best practices*
- Exceptional problem-solving and analytical skills, with the ability to identify and resolve complex customer issues*
- Bachelor's degree in business, marketing, or a related field (preferred)
- Excellent communication and interpersonal skills, with the proven ability to build strong relationships with customers and internal stakeholders
- Experience working in a fast-paced startup environment (preferred)


  • Head of Key Accounts

    2 weeks ago


    Johannesburg, Gauteng, South Africa Trade Shield Full time

    SEEKING:HEAD OF KEY ACCOUNTSThe Head of Key Accounts is a critical role in our business whose main objective is to ensure our key account managers are providing VIP service to our strategic accounts, growing those accounts by delivering more value with Trade Shield. This role requires excellent leadership of the key accounts team but also excellent...

  • Head of Acquisition

    2 weeks ago


    Johannesburg, South Africa Head of Digital Full time

    ur client a reputable gaming industry currently seeks a Head of Aquisitions Paid media for a strategic, data-driven & creative Head of Acquisition. We're looking for the best in the business and someone who has deep exposure to working within a digitally native business. The Head of Acquisition will report to the Chief Growth Officer and will work...

  • Head of Acquisition

    2 weeks ago


    Johannesburg, Gauteng, South Africa Head of Digital Full time

    ur client a reputable gaming industry currently seeks a Head of Aquisitions Paid media for a strategic, data-driven & creative Head of Acquisition.We're looking for the best in the business and someone who has deep exposure to working within a digitally native business.The Head of Acquisition will report to the Chief Growth Officer and will work hand-in-hand...

  • Head of Faculty

    3 weeks ago


    Johannesburg, South Africa The Independent Institute of Education Full time

    The IIE (Pty) Ltd is the registered provider of higher education which is delivered through the following educational brands: Varsity College, Vega School, Rosebank College and IIEMSA. The Independent Institute of Education’s Central Academic Team (CAT) is responsible for the academic leadership and governance of the work done at the brands while each...

  • Key Accounts Manager

    3 weeks ago


    Johannesburg, South Africa Recruitment Matters Africa Full time

    Our client is looking for a Key Accounts Manager to join their team in Zambia To be mainly responsible for building and maintaining strong relationships with the Key Accounts. The position will supervise and support other managers to increase sales & profitability. As a Key Account Head, person should be organized and able to analyze the performance metrics...

  • Key Account Executive

    3 weeks ago


    Johannesburg, South Africa FAAC Technologies Full time

    KEY ACCOUNT EXECUTIVE Reporting to the Head of Sales, the successful applicant will be responsible for managing and maintaining our Key Clients, by providing ongoing sales and customer support. The main duties of this position include: - Developing and sustaining solid relationships with our key clients - Acting as the main point of contact between our...

  • Key Accounts Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Recruitment Matters Africa Full time

    Our client is looking for a Key Accounts Manager to join their team in ZambiaTo be mainly responsible for building and maintaining strong relationships with the Key Accounts. The position will supervise and support other managers to increase sales & profitability. As a Key Account Head, person should be organized and able to analyze the performance metrics...


  • Johannesburg, South Africa Captivity Headwear & Apparel Full time

    **Key Accounts/Sales Manager** **MAIN PURPOSE/OBJECTIVES OF THE JOB** - Management of Key Accounts - Sales and Marketing of products - Growth of business - Administration - Ad hoc projects/request as received from Directors **OUTPUTS WITH APPROPRIATE STANDARDS / REQUIREMENTS** **Managing Key Accounts** - Attend ops meeting - Head sales team - Monitor...


  • Johannesburg, South Africa FAAC Technologies Full time

    KEY ACCOUNT EXECUTIVEReporting to the Head of Sales, the successful applicant will be responsible for managing and maintaining our Key Clients, by providing ongoing sales and customer support. The main duties of this position include:•Developing and sustaining solid relationships with our key clients•Acting as the main point of contact between our Key...


  • Johannesburg, South Africa Faac group Full time

    KEY ACCOUNT EXECUTIVE Reporting to the Head of Sales, the successful applicant will be responsible for managing and maintaining our Key Clients, by providing ongoing sales and customer support. The main duties of this position include: •Developing and sustaining solid relationships with our key clients •Acting as the main point of contact between our...

  • Key Account Executive

    2 weeks ago


    Johannesburg, Gauteng, South Africa Faac group Full time

    KEY ACCOUNT EXECUTIVE Reporting to the Head of Sales, the successful applicant will be responsible for managing and maintaining our Key Clients, by providing ongoing sales and customer support. The main duties of this position include:Developing and sustaining solid relationships with our key clientsActing as the main point of contact between our Key...

  • Key Account Manager

    6 days ago


    Johannesburg, South Africa Featherway Recruiting Full time

    Out Bound Key Accounts Agent Reports to Head of Growth Location - JHB / PTA Start date: ASAP Remuneration: R20 000 - R25 000pm - Petrol Card - Incentives (KRA) - Commission Minimum requirements of the role: - Afrikaans speaking (not negotiable) - Ages: No older than 40 - 3-5 years Key account experience **Job Description**: - Travel across Limpopo to...


  • Johannesburg, Gauteng, South Africa Richemont Full time

    MAIN PURPOSE The Head of Accounting reports directly to the Head of Finance and is responsible for the full accounting and financial reporting function, as well as management of the accounting team.Finance team size: 6 team members, with 3 reporting directly to the head of accounting. KEY RESPONSIBILITIES:(But not limited to)o Reporting directly to the Head...


  • Johannesburg, South Africa Sagen Advisory Full time

    **MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE**: - 3-year tertiary qualification (Degree/National Diploma) - 3+ years of experience in Sales/ New Business Development, on a National scale - Experience in Information Services/Warehousing/Logistics or similar field (preferred) - Postgraduate qualification in business administration - Account management...


  • Johannesburg, South Africa Richemont Full time

    MAIN PURPOSE   The Head of Accounting reports directly to the Head of Finance and is responsible for the full accounting and financial reporting function, as well as management of the accounting team. Finance team size: 6 team members, with 3 reporting directly to the head of accounting.     KEY RESPONSIBILITIES: (But not limited...


  • Johannesburg, Gauteng, South Africa PSM Personnel Full time

    NATIONAL MANAGER OF KEY ACCOUNTS (RETAIL) Business Development ~ Key Account ~ Marketing ~ SalesJohannesburg North-GautengOur client in the pharmaceutical industry is currently looking for a National Manager of Key Accounts (Retail). This role involves creating and implementing strategies to boost sales growth in the Retail business, as well as identifying...

  • Key Account Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Salesforce Recruitment Full time

    Our client, an established Importer, Manufacturer and Distributor of plastic injection moulded products, commercial and household lighting, garden and plastic products as well as household electrical appliances which are sold to the mass retail market are looking for a Key Account Manager to join their team.Operating out of a Sales Office and large...


  • Johannesburg, Gauteng, South Africa Captivity Headwear & Apparel Full time

    Key Accounts/Sales ManagerMAIN PURPOSE/OBJECTIVES OF THE JOB Management of Key Accounts Sales and Marketing of products Growth of business Administration Ad hoc projects/request as received from DirectorsOUTPUTS WITH APPROPRIATE STANDARDS / REQUIREMENTSManaging Key Accounts Attend ops meeting Head sales team Monitor individual rep and branch targets Looking...

  • Key Account Manager

    3 weeks ago


    Johannesburg, South Africa Salt Employee Benefits Full time

    The incumbent will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed and develop new relationships with potential clients. They will be responsible for engaging with key customers by building and preserving trusting...

  • Key Account Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Smdtechnologies Full time

    Location: Longmeadow Business Park, Modderfontein, JohannesburgDepartment: E-commerceReports To: Head of E-commerceAbout Us:SMD Technologies is a leading importer and distributor committed to bringing a diverse range of high-quality products to the South African market. Our portfolio includes not only tech brands but also furniture, baby goods, and other...