International Customer Service Agents

2 weeks ago


Durban, South Africa CareerBox Full time

**Job description**

South Africa’s Largest Contact Centre is recruiting customer service agents to support an international Airlines Customers and provide a world class service. We are looking for experienced customer travel agents to join our dynamic team based in Durban.

The Airline agent works on the phone, in a contact center environment, providing the highest degree of warm, personable, and professional service. They require superior technical skills to efficiently meet the guests’ needs.

**What’s in it for you**
- Guaranteed Basic salary - R5500
- Campaign Allowance - R1500
- Night Shift Allowance - R500
- Amazing incentives
- Awesome growth potential
- Exposure to dealing with international customers

**Requirements**:

- Strictly 12 months Customer service experience in a Travel Agency, Airline, Tour Operator, Consolidator or Cruise line Air Department.
- Past experience with using multiple systems required.
- Knowledge and experience with Amadeus ,Sabre or other GDS systems is a plus
- Excellent Phone etiquette as well as superior verbal, written, and interpersonal skills
- National Senior Certificate and related Diploma/Degree
- Basic proficiency on MS Office products (Word, Excel, Outlook, PowerPoint, Teams)
- Ability to work Rotational Night Shifts including evenings and weekends (pre-scheduled
- A clear credit and criminal record check
- Must be based in Durban and able to commute to Umhlanga

**Should you have the above**

Kindly SMS or call Randino On 074 709 1277 between (8am-5pm)

Walk in interviews are Welcome : 11 Park Avenue CCI, Umhlanga 9:00AM

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)



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