International Customer Service Agent for a Cruise

3 weeks ago


Durban, South Africa CareerBox Full time

**Job description**

South Africa’s Largest Contact Centre is recruiting customer service advisors to support international Customers and provide a world class service. We are looking for experienced customer travel agents to join our dynamic team based in Durban.

The agent will work on the phone, in a contact center environment, providing the highest degree of warm, personable, and professional service.

**What’s in it for you.**
- Guaranteed Basic salary - R5000
- Campaign Allowance - R2500
- Night Shift Allowance
- Amazing incentives
- Awesome growth potential
- Exposure to dealing with international customers
- Funeral cover benifit

**Requirements**:

- Strictly 12 months Customer service experience (Contact center/Face to Face)
- Past experience with using multiple systems required
- Excellent Phone etiquette as well as superior verbal, written, and interpersonal skills
- Matric or Grade 11
- Basic proficiency on MS Office products (Word, Excel, Outlook, PowerPoint, Teams)
- Ability to work Rotational Night Shifts including evenings and weekends (pre-scheduled
- A clear credit and criminal record check
- Must be based in Durban and able to commute to Umhlanga

**Should you have the above**

Kindly WhatsApp - 074 709 1277 - Randino

Walk in interviews are Welcome: 11 Park Avenue CCI, Umhlanga 9:00AM

Upon arrival ask for Randino at reception

**Salary**: From R5,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)



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