Customer Insights Agent

A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. NB: Possible Working hours are: Fridays - 18:00pm to 02:00am Saturdays - 18:00pm to 02:00am Remuneration: R360 per shift Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours shifts **Must have own...

PURPOSE OF THE JOB Talksure is looking for a Customer Services Social Media Agent The main responsibility of the Customer Services Agent is to respond to all customer enquiries (inbound/outbound/emails/SMS/social media) MINIMUM QUALIFICATIONS AND EXPERIENCES Matric is essential ( proof of which must be...

the company provides you with full training for the position, Your role as a sales agent: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new...

**Do you have 6 months customer service experience in a call centre? We want YOU!** **About the Role**: We are seeking customer service agents for a brand new UK-based online grocery shopping campaign in Umhlanga, with a well-known BPO called Webhelp. **Requirements**: - 6 months customer service experience in a call centre - UK experience preferred -...

Looking for EXPERIENCED_ **UK ENERGY **_**(Gas & Electric) **Call Centre Agents Call UK customers to switch them to a new Energy Provider. Proven track record in Energy Sales is a MUST!!! Working hours are UK time so the shift is 11am to 8pm. **R4 500 **(Basic) + **R500 **(Shift Allowance) **+ R1500 **(Expected Commission) **= **_**R6 500**_ It is an...

Looking for EXPERIENCED**PPI CLAIMS **Call Centre Agents Call UK customers for compensation from hidden commissions Proven track record in Claims is a MUST!!! Working hours are UK time so the shift is 11am to 8pm. **R4 500 **(Basic) + **R500 **(Shift Allowance) **+ R1500 **(Expected Commission) **= **_**R6 500**_ **Job Types**: Full-time, Part-time,...

Consumer Relief, A leading Debt Counselling Practice is seeking Lead Generation Agents. Contact/Whatsapp Justin: 0659731451 Remuneration: R5000 plus commission. Working hours: Monday - Friday: 8am to 5pm, alternate Saturdays 8am to 1pm Description: - Educated clients on Debt Review. - Communication Skills. - Computer Literate. - Call Centre...

We are seeking a skilled Team manager for the Investigations & Customer Operations QA team, This individual will manage the QA targets, monitor the adherence of QA processes, monitor resources, drive assessment accuracy and lead and drive positive agent behaviour within the team. **KEY ACCOUNTABILITIES** - Manage the incubator teams for all special...

**Job Details**: - Division Rewardsco Sales- Business Unit QA- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Quality AssuranceWe are seeking a skilled Team manager for the Investigations & Customer Operations QA team, This individual will manage the QA targets, monitor the adherence of QA processes, monitor...

CareerBox Umhlanga is currently looking for wellspoken individuals with C_ustomer service experience/ Promotions Experience or Direct sales experience _for an **Exciting Nightshift Customer Service Campaign.** **R5000 Basic + Commission + nightshift Allowance and incentives.** If you're interested, Come to: **11 Park Avenue, Umhlanga at 9:00am, Ask for...

South Africa's largest contact centre is recruiting customer service airline agents to support international customers and provide world class service. Duties & Responsibilities Provide world class service to international customers Desired Experience & Qualification 6 Months to 1 Year Customer service experience/Call centre experience Ability to work...

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

**Your Career with Us** Are these three values important to you? **Integrity**, **Passion** and **the ability to walk in other people's shoes**. Would you like to work with a team that is enthusiastic about creating unique experiences for its customers? Are you looking for a fulfilling career in a supportive environment? If the answer is yes, then you'll...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound...

We are looking for someone who will be able to fulfil the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound calls.• Ensure that calls are answered...

NB: This position is based in Umhlanga RocksWe are looking for someone who will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound &...

**Job Purpose**: An exciting vacancy exist for an Assistant Controller in our Imports Department. The main function is taking control of the import files, once the Controllers have pre-registered the files. Ensure proactiveness, and very high levels of communication to both clients, internally and 3rd party Service Providers. This role is the back office for...

**Key Responsibilities**: - Engage with existing customers to offer retention options and customized solutions based on their needs and preferences. - Use Siebel and C3D systems efficiently to manage customer accounts, process requests, and resolve issues promptly. - Maintain a thorough understanding of our product and service offerings, ensuring accurate...