Dispatch Clerk
6 days ago
We are looking for a dedicated Dispatch Clerk to join our team. Under the direction of the Operations Manager, you will coordinate all daily outbound shipments with our truck drivers to ensure they deliver orders promptly. You must be extremely organized and able to work independently and multitask in a fast-paced environment. Knowledge of outbound logistics is also required.
**Duties and Responsibilities Include but are not limited too**:
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
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- Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
- Using telephones, two-way radios or text messages to contact employees or emergency personnel
- Speaking with supervisors or customers to resolve problems, requests for services or equipment
- Preparing daily work such as schedules
- Preparing work orders for crew or receiving work orders from work crews
- Being in charge of communications within company assigned territories
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
**Requirements and Qualifications**
- Matric / degree preferred
- Experience as a Dispatch Clerk or similar role
- Must be able to multitask and work independently
- Proficiency in Microsoft Office
- Friendly and helpful phone demeanor
- Excellent communication and organizational skills
- Attention to detail
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Logistics: 3 years (preferred)
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