Head of Customer Support

Head of Customer Support (Fintech)R500k plus bonusCape TownExcellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape the customer...

Our client provides standardised rooftop solar solutions to households at an affordable fixed monthly subscription. They are the largest owner of residential-sized PV systems in South Africa. To continue the fast growth and retain their top spot, they need to ensure that they not only offer the best products, but also give customers the best experience in...

Lead the Future of Customer Support! Are you ready to pioneer exceptional customer experiences? Join us as our Head of Customer Support and become a key player in revolutionizing support services. About the Role: As a founding team member in South Africa, you’ll spearhead our mission to deliver unparalleled customer support. Your role involves building...

Lead the Future of Customer Support! Are you ready to pioneer exceptional customer experiences? Join us as our Head of Customer Support and become a key player in revolutionizing support services. About the Role: As a founding team member in South Africa, you’ll spearhead our mission to deliver unparalleled customer support. Your role involves building...

Lead the Future of Customer SupportAre you ready to pioneer exceptional customer experiences? Join us as our Head of Customer Support and become a key player in revolutionizing support services.About the Role:As a founding team member in South Africa, you'll spearhead our mission to deliver unparalleled customer support. Your role involves building and...

Overall Purpose of the JobUnder the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed...

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting new **job** opportunity for a **Head of Customer Service** to join their team in **Cape Town**. As part of the leadership team, you will become accountable for the net retention rate and customer satisfaction. You will work directly with your...

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

ELIGIBILITY CLOSING DATE 08.12.2023 REFERENCE NUMBER WS 230/23 SALARY TCOE 1 330 547.00 DEPARTMENT Commercial Services DIRECTORATE WATER AND SANITATION Head - Customer Relations Management **Requirements**: - Relevant B Degree/B Tech qualification - At least 8 years relevant experience in a Senior Management role in Financial Management /...

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting new job opportunity for a Head of Customer Service to join their team in Cape Town. As part of the leadership team, you will become accountable for the net retention rate and customer satisfaction. You will work directly with your Head of...

ELIGIBILITYCLOSING DATEREFERENCE NUMBERWS 230/23SALARYTCOEDEPARTMENTCommercial ServicesDIRECTORATEWATER AND SANITATION Head - Customer Relations ManagementRequirements: Relevant B Degree/B Tech qualification At least 8 years relevant experience in a SeniorManagement role in Financial Management / CustomerServices Managementwould be advantageous Valid...

ELIGIBILITY CLOSING DATE 29.03.2024 REFERENCE NUMBER NRG 39/24 SALARY R 1 467 756.00 TCOE - T18 DEPARTMENT Electricity Generation and Distribution DIRECTORATE ENERGY Head Infrastructure Support Services **Requirements**: - B degree or BTech degree in Mechanical, Industrial Engineering - At least 8 years’ relevant experience with a minimum of 5...

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Cape Town as the Head of Customer Service, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If...

Shelflife is looking for a highly motivated and competent individual to join our team in the key role of Customer Care Officer at our Head Office in Cape Town.This role is suitable for an individual for whom going the extra mile for a customer is considered a privilege and a pleasure.The individual we seek will be passionate about providing the very best...

ELIGIBILITYInternal & ExternalCLOSING DATEREFERENCE NUMBERSS 57/23 ExtSALARYTCOE: R R1 633DEPARTMENTSupport Services (S&S)DIRECTORATESAFETY AND SECURITYHeadOperational SupportRequirements: An appropriate B Degree 8 years relevant experience in an administrative management,public safety management or public safety research environment A valid Code B driver's...

Role responsibilities include (but not limited to):Team leasdershipExpert in above processes and systems with the ability to identify areas of need and build a strong team to strengthen IT's partnership with the businessEnsure systems and services are performing, while leading and cultivating talent to cover current and future requirementsManagement of the...

**Start Date**:ASAP **Location**:Hybrid - GVI office in Westlake and remote working **Type of role**:Full time, permanent Are you a naturally organized, detail-oriented, communicative team player who enjoys interacting with a wide range of people on a day to day basis? Would you love to work for a purpose-driven organization, on a mission to make a...

Start Date:ASAPLocation:Hybrid - GVI office in Westlake and remote workingType of role:Full time, permanentAre you a naturally organized, detail-oriented, communicative team player who enjoys interacting with a wide range of people on a day to day basis? Would you love to work for a purpose-driven organization, on a mission to make a difference? If this...

**Direct Reporting Line**: Campus Head **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long - term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...