Technical Writer and Documentation Specialist

2 weeks ago

Cape Town, South Africa mothers2mothers Full time

Job Title- Technical Writer and Documentation Specialist- Organisation Levels- mothers2mothers -> m2m Head Office -> Programmes- Location- Cape Town -, 8000 ZA (Primary)- Type of position- Fixed Term Contract- Education- Master's- Closing Date- 19/4/2024- Job DescriptionWe are seeking a Technical Writer and Documentation Specialist (TWDS) to help us better translate our excellent technical work into a variety of outputs for internal and external audiences, including items such as green papers and white papers, fact sheets, technical or policy briefings, donor reports or proposals, op-eds, conference abstracts and posters, and blog posts. Through this content, we will drive greater understanding of the issues underpinning m2m’s work, and our unique contribution, helping us to secure additional support and partnerships.
The Technical Writer and Documentation Specialist is a self-motivated, enterprising individual with a proven track record of producing excellent written content on public health and related issues in sub-Saharan Africa. The Technical Writer has the qualifications and experience to find and produce “stories” / material that will promote health and advance m2m’s strategy.
Working closely with a team of Frontline Health Workers, Technical Experts in Public Health, Primary Health Care, Programme Implementation, Strategic Information and Implementation Science, Communications Professionals, and with a thorough understanding of the value of including diverse voices of real people, the Technical Writer will find, develop and deliver compelling content that utilises both internal and external sources (including data) to help a diverse range of audiences gain a deeper understanding about ensuring equitable access to quality healthcare services in sub-Saharan Africa, promoting well-being, and reducing health disparities among individuals and communities.

The Public Health Journalist will investigate, analyse and report on a wide range of public health and related issues in sub-Saharan Africa to empower people to make healthy choices, inform decision makers and promote debate about best practice interventions - all in the context of a commitment to accurate, balanced and fair reporting that is based on scientific evidence.

**Key Performance Areas**:

- Collaborate with external resources to keep abreast of Public Health news and trends in sub-Saharan Africa and share content and ideas for features.
- Incorporate data analysis with compelling storytelling as a means of producing impactful Public Health journalism.
- Lead on the conceptualisation and delivery of a variety of written content including, but not limited to:

- Position Papers, Green Papers, Policy/Technical Briefings, Fact Sheets, Op-Eds, Blogs, Conference Abstracts/Posters/Presentations, Infographics, Donor Reports and Proposals, Social Media Posts based on this content.

Note: Internal and external sources such as Frontline Health Workers, Technical Experts, Researchers, Programme Implementers and other Health Professionals, will be drawn on in this work
- Lead the writing of high-quality and responsive programme including guidelines, standard operating procedures, toolkits to advance the primary health care programmes
- Develop technical narrative (as needed) by collecting, integrating, and ensuring the quality of inputs and contributions from technical leads/technical support team and/or consultants.
- Participate in technical reviews and incorporate feedback and revisions in a timely manner.
- Review, revise, and edit technical proposal sections provided by technical staff, consultants, and partners, and integrate them into the overall technical proposal.
- Develop comprehensive documentation that meets organizational standards.
- Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content.
- Write user-friendly content that meets the needs of target audience, turning insights into language for user success.
- Translate research (undertaken by m2m as well as research undertaken external to m2m) into content that everyone can understand.
- Collaborate with m2m’s Communications and Advocacy team to plan and distribute content in alignment with organisational editorial calendar, external events, or other moments.
- Working alongside, among others, Frontline Health Workers, Technical Experts, Researchers, Programme Implementers and other Health Professionals.
- Job Requirements**Qualifications**:

- Post Graduate Degree in Communications or Journalism.
- Specialization in Health Journalism is a strong recommendation.
- Master's degree in public health (MPH) is a strong recommendation.
- At least three - five years of experience as a Health Journalist / Health Reporter, or an equivalent technical writing role.
- Thorough understanding of, and the ability to undertake detailed research/reporting into Public Health, Health Systems, Primary Health Care, Community Based P

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