Technical Writer

3 weeks ago


Cape Town, South Africa TSM Consulting Full time

**Job purpose and summary**

The Technical Writer is a confident, hardworking, thoughtful and process-orientated individual who will be responsible for writing e-learning content, user manuals, design specifications, system manuals, assembly instructions and other documents for a wide range of users as well as proofreading and editing other company documentation and digital media content.

**Duties and responsibilities**
- Create wireframes and video scripts for e-learning content
- Review e-learning lessons, videos and website prototypes for functionality, grammar and spelling
- Attend briefings and training on company hardware, installation procedures and systems to document these
- Write product manuals, operational guides, how-to documentation and other company documentation
- Proofread, edit and rewritten company documentation
- Ensure the upkeep of documentation, version control, backups and distribution

**Minimum requirements**
- Grade 12 or equivalent certificate
- Relevant degree/diploma in Copywriting, Journalism, Languages or Communication Studies
- Valid driver’s license
- Minimum 2 years’ relevant experience
- Writing experience in a field of a technical nature
- Excellent command of the English language
- Knowledge of copyright and plagiarism legislation
- Proficiency in Adobe InDesign will be advantageous

**Skills required**
- Ability to follow company standards and guidelines with regard to document writing
- Detail-orientated, efficient and consistent
- Flexibility and ability to multi-task
- Good planning and organisational skills
- Exceptional interpretation and communication skills (verbal and written)
- Excellent copywriting and proofreading skills
- Attention to detail
- Ability to cope with pressure and deadlines in a fast-moving environment
- Ability to work in a team
- Ability to self-manage, take initiative and work without constant instruction

**Closing Date : 30 June 2023



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