Arabic Customer Support Specialist
5 days ago
**About The Role**
In this role you should enjoy thriving in dynamic and flexible environments, taking ownership of our partners’ brand, product, and opportunities, and using their creative problem-solving abilities to go above and beyond expectations.
The reason you join won’t be the reason you stay.
**You’ll Be...**
- Helping customers solve problems with strong troubleshooting, reading comprehension and problem-solving skills
- Analyzing recurring customer issues and creating insight reports to help our Partners make their businesses better
- Answering pre-sales questions and qualifying leads to sales
- Helping customer with their payment process
- Able to work independently and collaboratively
**What you bring to the table**
- Excellent** English and Arabic**:
- both written and verbal communication skills
- Action-oriented with strong organizational, analytical, and problem-solving skills
- Adaptability towards rapid changes
- Attentiveness and empathy towards clients
- Ability to multitask and learn new workflows
- Team player
- Knowledge about Ultrasound and medical imaging is a huge plus. Nurses, medical students, and sonographers are very welcome to apply
**What We Provide**
- Full time with the potential for overtime if requested
- Competitive compensation based on experience
- Attractive benefits package including medical, dental and vision options based on location
- Access to free posture-based fitness workouts from home
- Paid Sabbatical Leave
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross functional development
**Why PartnerHero?**
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
**How We’re Different**
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits, but values inclusion, belonging and opportunity.
- Read more about our Core Values and story_ here_._
**PRIVACY NOTICE**
To understand more about PartnerHero’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.
uk2nh0bY3V
-
Customer Service, Arabic, Publisher Support
6 days ago
Cape Town, South Africa Amazon Dev Centre South Africa Full timeBachelor’s Degree - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Strong attention to detail - Excellent written and verbal communication skills in English and Arabic - Experience in identifying opportunities to simplify and/or automate complex...
-
Customer Service, Arabic, Publisher Support
1 week ago
Cape Town, South Africa Amazon Dev Centre South Africa Full timeExcellent written and verbal communication skills in English and Arabic - Bachelor’s Degree - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Strong attention to detail - Experience in identifying opportunities to simplify and/or automate complex...
-
Customer Service, Arabic, Publisher Support
10 hours ago
Cape Town, South Africa Amazon Dev Centre South Africa Full timeBachelor’s Degree - 1+ years customer service experience - Working knowledge of Microsoft Office Applications - Ability to navigate multiple computer systems and platforms - Strong attention to detail - Excellent written and verbal communication skills in English and Arabic - Experience in identifying opportunities to simplify and/or automate complex...
-
Customer Experience Specialist
3 months ago
Cape Town, South Africa DigiCert Full time**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...
-
Arabic Customer Service Consultant
7 months ago
Cape Town, South Africa Jai Search Consultancy Full time**Essential Criteria**: - Speak read and write **Arabic together with English** **Duties include, but not limited to**: - Handling and taking full responsibility for customer related queries **Benefits**: - Health insurance benefit (Paid for by the Company) **Location**: - Home based/ Remote **Salary**: R20 000,00 - R22 000,00 per month
-
Customer Service Specialist, Tcn, Publisher Support
7 months ago
Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeFluent in Arabic and English language in written and verbal communication Matric or equivalent 1+ years customer service experience Working knowledge of Microsoft Office Applications Ability to navigate multiple computer systems and platforms We are seeking a driven, experienced professional to work directly with a specialized segment of content providers....
-
Arabic Speaking Customer Service Agent
7 months ago
Cape Town, South Africa Surgo Full time**Surgo (PTY) Ltd** is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...
-
Arabic Speaking Customer Service Agent
7 months ago
Cape Town, South Africa Surgo HR & Training Full timeSurgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...
-
Arabic Speaking Customer Service
7 months ago
Cape Town, South Africa Barrett's Recruitment Workhouse Full time**Purpose of the Role**: This is a very exciting role within the growing Customer Support Department Operating within the E-commerce industry, This is an international company with offices in London, Portugal, Cape Town and Malta. They have over 1 800 multi-national employees as we provide services in the European Region and Canada. The diverse nature and...
-
Arabic-speaking Customer Service Advisor
1 week ago
Cape Town, South Africa ABC Worldwide Full time**Key Responsibilities**: **Day to Day Duties** - As an employee of the company, it is a requirement to fulfil certain daily tasks and duties on time apart of your roles and responsibilities - Always meet customer expectations - Communication internally and to customer should be on time. - Reflected in work logs - Time management: **Business Conduct** -...
-
Cx & QA Specialist Arabic Speaking
1 month ago
Cape Town, South Africa Ten Group Full time**Join Us as a Hybrid CX & QA Specialist**: Are you passionate about creating exceptional customer experiences and ensuring top-tier service quality? This is your opportunity to take on a pivotal role as our **Hybrid Customer Experience (CX) and Quality Assurance (QA) Specialist**, driving member satisfaction and operational excellence across the...
-
Arabic Speaking Client Liason Agent
6 days ago
Cape Town, South Africa Surgo HR & Training Full timeBased in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world. Job description Produce documents as per client specification and according to our quality standards Adhere to all stipulated production processes,...
-
Cape Town, South Africa Hospitality Pro Recruitment Full timeAre you fluent in Arabic and passionate about the Hospitality & Lifestyle industry? If you have answered YES, then we have the perfect opportunity for you with a global company! We are looking for passionate, motivated and resourceful Lifestyle Managers, you will use your knowledge, contacts and know-how to deal with interesting and often complex requests....
-
Concierge Specialist
2 months ago
Cape Town, South Africa Ten Group Full time**Calling Concierge and or Travel Experts who are seeking to join an award-winning, crisis-resistant travel and leisure company working on specialist products. This is hybrid or fully remote working depending on current base location that gives you that work life balance that everyone wants!** Our Cape Town office has seen sustained and substantial growth...
-
Customer Service Associate
7 days ago
Cape Town, South Africa Amazon Dev Centre South Africa Full timeHigh School Diploma or equivalent - Fluent in Arabic and English verbal and written communication - Minimum 1 year evidencing exceptional customer service - Good comprehension skills -- ability to clearly understand and relate to the issues customers raise - Good composition skills-- ability to compose a grammatically correct, concise, and accurate written...
-
Customer Service Agent
4 months ago
Cape Town, South Africa WNS Global Services Full time**Company Description** WNS Global Services manages and operates business processes for leading global organizations. The organization custom-designs, implements and operates over 400 processes, many of them end-to-end, working as an extension of the client’s enterprise. WNS has comprehensive industry based business units focusing on different work...
-
Arabic Speaking Lifestyle Manager
1 week ago
Cape Town, South Africa Hospitality Pro Recruitment Full timeAre you fluent in Arabic and passionate about the Hospitality & Lifestyle industry? If you have answered YES, then we have the perfect opportunity for you with a global company! NB: If you are not a South African citizen or permanent resident of South Africa, kindly ensure you have the correct visa WITH working rights to lawfully work in South...
-
German Speaking Customer Support Specialist
7 days ago
Cape Town, South Africa HR Support Full time**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...
-
Arabic Customer Service Advisor
2 weeks ago
Cape Town, South Africa Surgo HR & Training Full timeOur client based in Century City in the Travel industry is a world leader in products for frequent and discerning travellers with a powerful portfolio of brands. One of the world’s leading independent airport VIP lounge programmes, and the International Airline Passengers Association, which has been providing services and savings for frequent flyers since...
-
German Speaking
1 week ago
Cape Town, South Africa HR SUPPORT Full time**Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....