Arabic Speaking Client Liason Agent
6 days ago
Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world.
Job description
Produce documents as per client specification and according to our quality standards
Adhere to all stipulated production processes, including proofreading
Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs
**Requirements**:
Native in Arabic and English
Proven experience in a customer service role
Graphical experience and accreditation advantageous
Shift flexibility and weekend availability
Determined and dedicated
Common sense
Resourceful
Ability to work shifts coupled with the ability to work in a team.
Personal Attributes
Excellent command of Arabic and English
Positive attitude
Good work ethics
Good communicator
Down to Earth team player
Salary
Market related
Monthly incentive
Shift allowance
**Benefits**:
Medical Aid
Gym allowance
Cellphone contract allowance
Transport allowance
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