Duty Manager Stellenbosch

2 weeks ago

Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

A Duty Manager at a Wine Estate in Stellenbosch typically plays a crucial role in overseeing various aspects of the estate's operations. The job description may include the following responsibilities:
**1. Guest Experience**:

- Ensure a high level of customer service and guest satisfaction.
- Oversee and manage the overall guest experience, including tastings, tours, and events.

**2. Staff Management**:

- Supervise and coordinate the activities of staff members.
- Provide training and support to ensure staff are knowledgeable about the wines, estate history, and other relevant information.
- Schedule and organize staff to cover operational needs.

**3. Wine Tasting and Sales**:

- Conduct wine tastings and educate guests on various wine offerings.
- Promote wine sales and encourage wine club memberships.
- Monitor and manage inventory levels, ensuring an adequate supply of wines.

**4. Event Management**:

- Coordinate and manage events, such as weddings, private functions, and corporate events.
- Ensure events run smoothly and meet the expectations of clients and guests.

**5. Operational Oversight**:

- Monitor and manage day-to-day operations to ensure efficiency.
- Address any operational issues promptly and effectively.
- Collaborate with other departments to streamline processes.

**6. Compliance and Safety**:

- Ensure compliance with all relevant regulations and safety standards.
- Implement and enforce health and safety protocols.
- Stay updated on industry trends and changes in regulations.

**7. Marketing and Promotion**:

- Assist in developing and implementing marketing strategies to promote the estate.
- Collaborate with the marketing team to create promotional materials and campaigns.

**8. Administrative Tasks**:

- Handle administrative tasks, such as managing reservations, handling customer inquiries, and maintaining records.
- Prepare reports on sales, guest feedback, and other relevant metrics.

**9. Financial Management**:

- Monitor financial transactions and ensure accuracy in billing and payments.
- Assist in budgeting and financial planning for the estate.

**10. Problem Resolution**:

- Address and resolve customer complaints or issues promptly and professionally.
- Work closely with other departments to solve problems and improve overall operations.

**Requirements**:

- Previous experience in hospitality, preferably in a wine estate or related industry.
- Strong communication and interpersonal skills.
- Knowledge of wines and the ability to convey information to guests.
- Leadership and team management skills.
- Ability to work flexible hours, including weekends and holidays.

  • Duty Manager

    4 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Intimate high end hotel close to Stellenbosch is looking for an exceptional Duty Manager. - Liaising and assisting with other departments, implementing staff training schemes, ensuring that reports are filed timely and accurately, scheduling staff rosters, reporting on revenue figures, and being available to answer guest queries and complaints. - Applicant...

  • Duty Manager

    2 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Job Opportunity**: Duty Manager at Luxury Hotel in Stellenbosch Kendrick Recruitment is currently seeking an experienced and passionate Duty Manager to join a prestigious luxury hotel in the charming town of Stellenbosch. This is an outstanding opportunity to be part of a renowned establishment and contribute to delivering exceptional guest experiences in...

  • Duty Manager

    3 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Hotel at a Historic Wine Estate close to Stellenbosch is looking for an experienced and hardworking Duty Manager to join and manage their Accommodation Team. As the Duty Manager, you will be entrusted with overseeing all facets of our Accommodation operations, managing a team of housekeepers and receptionist, ensuring all give an outstanding consistent 5*...

  • Duty Manager

    3 weeks ago

    Stellenbosch, South Africa Tanya Serra Full time

    Job Posted: 28-Feb-2024 - Location: Stellenbosch **DUTY MANAGER** We require an experienced and hardworking Duty Manager to join and manage the Accommodation Team at the estate. As the Duty Manager, you will be entrusted with overseeing all facets of their Accommodation operations, managing a team of housekeepers and receptionist, ensuring all give an...

  • Duty Manager

    3 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Intimate high end hotel close to Stellenbosch is looking for an exceptional Front Office Duty Manager. - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximizes the average room occupancy & average room rate achieved - Maintains excellent...

  • Front Office Duty Manager- Stellenbosch

    2 weeks ago

    Stellenbosch, Western Cape, South Africa Tanya Serra Full time

    Job Posted: 26-May-2023 Location: StellenboschPRE-OPENING - 5 HOTELA 36 bedroom boutique Hotel seeks a Front Office Duty Manager to join their new team.Experience within Front Office either as a Shift Leader or Asst Front Office Manager will be a pre-requisite.Previous 4-5* Hotel experienceSolid knowledge of front office systems & proceduresExperience in...

  • Duty Manager

    2 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Synopsis**: We are in search of a diligent and skilled Duty Manager to join our team and oversee our Accommodation operations in the beautiful city of Stellenbosch. This role presents an exciting opportunity to lead a team in delivering exceptional guest experiences and upholding impeccable standards in hospitality. **Responsibilities**: As the Duty...

  • Duty Manager Wine Estate Stellenbosch

    2 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are in search of a diligent and skilled Duty Manager to join our team and oversee our Accommodation operations in the beautiful city of Stellenbosch. This role presents an exciting opportunity to lead a team in delivering exceptional guest experiences and upholding impeccable standards in hospitality. **Description**: - Taking charge of all aspects of...

  • Foh Manager

    3 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    FOH manager needed for well known and established wine estate in stellenbosch Must be customer focused Hands on but experienced in administration duties Stable work history Formal tertiary qualifications Own transport

  • Restaurant Manager

    2 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Restaurant manager needed for well known and established wine estate in stellenbosch Must be customer focused Hands on but experienced in administration duties Stable work history Formal tertiary qualifications Own transport

  • Hospitality Duty Manager

    3 weeks ago

    Stellenbosch, South Africa The Right Company Full time

    **HOSPITALITY DUTY MANAGER - STELLENBOSCH - R13000 to R16000** Currently recruiting for an experienced and hardworking HOSPITALITY DUTY MANAGER for a Wine Estate in Stellenbosch to join and manage their Accommodation Team. As the Duty Manager, you will be entrusted with overseeing all facets of our Accommodation operations, managing a team of housekeepers...

  • University Of Stellenbosch Vacancies – Physiotherapist

    2 weeks ago

    Stellenbosch, Western Cape, South Africa Stellenbosch University Full time

    (ads1)Job Responsibilities:Referring patients to doctors and other medical practitioners.Assessing patients' physical conditions;Educating patients on how to prevent injuries and live a healthy lifestyle;Conducting complex mobilisation techniques;Formulating treatment plans to address the conditions and needs of patients;Job Requirements:Good interpersonal...

  • Duty Manager

    2 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs Full time

    Job Opportunity: Duty Manager at Luxury Hotel in StellenboschKendrick Recruitment is currently seeking an experienced and passionate Duty Manager to join a prestigious luxury hotel in the charming town of Stellenbosch. This is an outstanding opportunity to be part of a renowned establishment and contribute to delivering exceptional guest experiences in an...

  • Duty Manager Stellenbosch

    2 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs Full time

    A Duty Manager at a Wine Estate in Stellenbosch typically plays a crucial role in overseeing various aspects of the estate's operations.The job description may include the following responsibilities:1.Guest Experience: Ensure a high level of customer service and guest satisfaction. Oversee and manage the overall guest experience, including tastings, tours,...

  • Duty Manager, Stellenbosch Hospitality R17 000pm

    1 month ago

    Stellenbosch, South Africa The Right Company Full time

    **DUTY MANAGER - STELLENBOSCH CAPE TOWN - R17 000 00 NEG** Our client, a 5* Property in Stellenbosch Cape Town are currently looking for a Duty Manager to join their team. The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all...

  • Tax Compliance Officer

    4 weeks ago

    Stellenbosch, Western Cape, South Africa PKF Cape Town and PKF Stellenbosch Full time

    PKF Cape Town, one of South Africa’s largest mid-tier auditing firms are looking for a **Tax Compliance Officer** to join their new team in Stellenbosch. Duties and responsibilities will include, but not be limited to: - Completion and submission of income tax returns for Companies Trusts and Individuals. - Reviewing of income tax assessments companies,...

  • Housekeeping Manager

    4 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A well-established farm in Stellenbosch is looking for a Housekeeping Manager. This is a live-in, long-term position. **Duties** - Look after the full management of the 2 private residences. - Manage staff (2-3 cleaning staff, and 3-4 gardening/ pool maintenance staff). - Receive guests of the homeowners - room checks, check in and out ensuring breakfast...

  • Duty Manager, Stellenbosch Hospitality R17 000pm

    2 weeks ago

    Stellenbosch, Western Cape, South Africa The Right Company Full time

    DUTY MANAGER - STELLENBOSCH CAPE TOWN - R NEGOur client, a 5* Property in Stellenbosch Cape Town are currently looking for a Duty Manager to join their team.The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates.Minimum Experience...

  • Housekeeping Manager

    4 weeks ago

    Stellenbosch, South Africa Tanya Serra Full time

    Job Posted: 25-Aug-2023 - Location: Stellenbosch A well-established farm in Stellenbosch is looking for a Housekeeping Manager. This is a live-in, long-term position. **Duties** - Look after the full management of the 2 private residences. - Manage staff (2-3 cleaning staff, and 3-4 gardening/ pool maintenance staff). - Receive guests of the homeowners -...

  • Junior Sales and Marketing Manager

    4 weeks ago

    Stellenbosch, Western Cape, South Africa Vine Full time

    Our client in Stellenbosch is looking for a Junior Sales and Marketing Manager to join their team. **Job Responsibilities are**: Promotion of the concept amongst potential clients Client liaison on a daily basis Merchandise sales during seasonal timeframes (Additional commission can be expected during the peak season) Deadline-related Administrative...