Human Capital Consultant

24 hours ago

Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 116-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.
Role Purpose

Provide generalist Human Resources (HR) support across the ambit of the HR value chain, in order to ensure that the business achieves its strategic objectives through people management.
Requirements
- Relevant HR degree.
- Honours degree in HR, Social or Behavioural Sciences (advantageous).
- Registered Psychometrist, independent practice (advantageous).
- Minimum of 2 years experience in Human Capital Consulting.
- Knowledge of HR policies and procedures and relevant legislation (EE, BCEA, LRA, etc.).
- Proficient in Microsoft Office
Duties & Responsibilities
- Provide exceptional Human Capital service to clients in order to manage client expectations.
- Contribute to the implementation of the HC strategy and agenda to drive people solutions that enable business outcomes.
- Facilitate the recruitment process and conduct interviews.
- Facilitate the process of inducting and onboarding new employees.
- Facilitate psychometric feedback to line managers (for recruitment, selection & developmental purposes).
- Support the process of creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Support the process of culture and climate surveys.
- HC Reporting: assist in generating/validating reports; provide reports to Clients and highlight pertinent areas.
- Provide the necessary advice and ensure the implementation of all Human Capital people practices and processes.
- Assist with the creation of Job Descriptions and conduct Role Profiling.
- Liaise with Remuneration & Benefits with regards to benchmarking.
- Query management: investigate, engage and resolve independently and/or in conjunction with relevant stakeholders.
- General administration with the support of the Human Capital Assistant.
- Advise, guide, and support line managers and employees on Labour Relations matters and escalate where required.
- Implement sound employee relations practices and support the resolution of employee relations matters.
- Facilitate labour relations training interventions for leaders.
- CCMA preparation and representation of the company at conciliation.
- Provide advice and support to line managers and employees regarding Performance Management using the Performance Excellence HC practice.
- Capacitate / educate line managers with Performance Excellence tools.
- Support the business by driving compliance during Performance Excellence year-end and other processes.
- Coordinate and facilitate training interventions and workshops (as and when required).
- Assist with the implementation of the training plan with the support of the Learning & Development (L&D) Department.
- Advising and guiding leaders and L&D on training gaps and interventions that are aligned with the strategic objectives of the business, and the employees' performance development plans (PDPs).
- Support the performance development (PDP) drive.
- Coordinate activities pertaining to R&R initiatives.
- Monitor compliance to the R&R program and drive participation in Business Units.
- Support the Organizational Effectiveness Team in change management interventions and provide feedback on change management interventions.
- Manage relevant HC projects as assigned.
- Facilitate successful implementation of various HC projects, where required.
- Participate in projects and collaborate with other divisions on HC projects.
- Develop effective relationships with stakeholders from an HC Consulting/Business Partnering perspective.
- Maintain effective client relationships to ensure successful service delivery and support.
- Support effective teamwork within the division.
- Act as a change agent by providing support to implement changes within the business.
- Engage with appropriate training interventions to promote own continuous professional development.
- Deliver on expectations of clients and internal and external stakeholders.
- Deliver within turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice.
- Manage client query processes and ensure that queries are tracked, and accurately resolved.
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry, and legislation knowledge.
- Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
- Take ownersh

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