Human Capital Business Partner

6 months ago

Centurion, South Africa Momentum Distribution Services Full time

**Introduction**

Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.

**Role Purpose**

The Human Capital Business Partner will work closely with the Human Capital Head to partner with leadership to develop and implement the People Strategy as articulated in team goals that enables business objectives and goals in light with the MDS Strategy Requirements.

**Requirements**:
**Qualifications**:

- Bcom Honors Industrial Psychology (master’s in industrial psychology and added advantage).
- Registered Psychometrist (Registered Industrial Psychologist an added advantage)

**Experience**:

- At least 5 years HC Business Partner or HC advisory experience within a business environment (Financial Services preferred)
- 3-5 years of implementing transformative HC processes
- 3-5 Experience in a sales/distribution environment will be an added advantage

**Duties & Responsibilities**

**1. Cultural Enablement: MDS Culture/ Leadership/ Behaviours & Performance**
- Engage and partner with business to understand their needs to develop and implement integrated tactical and operational people plans and HC solutions in response to business and people challenges.
- Drive the implementation and adoption of various HC practices and processes using various methodologies such as facilitation, training and consultation to educate employees and line managers on these practices.
- Promote efforts to measure employee satisfaction and climate within supported client groups and facilitate action planning to improve employee engagement and overall workplace culture. Advise, coach and support managers on the wide range of leadership activities, including the design, implementation and facilitation of change programmes, sponsored and lead by leaders.
- Implement leadership development initiatives in partnership with OE, OD and L&D, to empower and enable leaders across business.
- Provide, consultation, advice and coordination to business in the areas of workforce planning, talent management, succession planning, onboarding and performance management to align the needs of the business to the workforce. Support business in the implementation of people practices in line with the People Strategy and agreed focus areas and the operational needs of the business.
- Utilize trends and metrics to develop, optimize and implement HC solutions that address key business challenges and drive business unit objectives.

**2. Recruitment, Selection, Induction & Stay Interviews; Continuous learning, Onboarding and Vesting; Transformation, Diversity & Inclusion, EE And Exit Interviews; Business Change & Transformation**
- Facilitate the talent management process in so far as it relates to acquisition, selection, retention and development of staff within the business. Select and recruit suitably qualified talent in line with Job Requirements, Employment Equity principles, MMI culture and transformation imperatives.
- Provide psychometric assessment feedback to line managers as part of the recruitment process, for team effectiveness interventions and team development interventions. Provide career development feedback to employees after the recruitment process or for development initiatives.
- Identify and facilitate learning and development including skills-based Training initiatives to address any learning or development challenges in line with business needs**.**:

- In partnership, guide and provide input on business unit restructures, organisational design elements and manage the organisational change.

**3. Effective & Efficient Function.**
- Collaborate with stakeholders, HC, COE’s and HC Enablement to develop and implement initiatives aimed at optimizing and managing organisational design, organisational effectiveness, employee engagement and retention.
- Partner with HC teams to deliver effective, efficient, integrated and value-added HC solutions to business in line with business needs.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
- Keep abreast of industry trends and best practice to optimize service offering, ensure compliance and mitigate risk.
- Build and maintain relationships with clients and internal and external stakeholders.

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