Human Capital Consultant

4 months ago

Centurion, South Africa Group Finance Full time

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

**Role Purpose**

Provide generalist Human Capital (HC) support across the ambit of the HR value chain, in order to ensure that the business achieves their strategic objectives through people management.

**Requirements**:
QUALIFICATIONS:

- Relevant HR degree
- Honours degree in HR, Social or Behavioural Sciences, advantageous
- Registered Psychometrist, independent practice (advantageous)

EXPERIENCE:

- Minimum of 1-2 years' experience in Human Capital Consulting
- Knowledge of HR policies and procedures and relevant legislation (EE, BCEA, LRA etc.)
- Proficient in Microsoft Office

**Duties & Responsibilities**

Internal Process:

- Contribute to the implementation of the HC strategy and agenda to drive people solutions which enables business outcomes.
Coordinate the logístical arrangements for the recruitment, assessment and employee relations processes (interviews, meeting rooms etc.).
- Coordinate and support the on-boarding and integration programme for new employees by making logístical arrangements, conducting stay interviews and supporting managers in preparing and receiving new employees.
- Capture and maintain employee and position management data on the relevant system and ensure that data quality and integrity standards are adhered to.
- Compile and file HC and employee documentation and ensure documentation is timeously and accurately submitted to the relevant stakeholders (contracts, onboarding documentation, disciplinary information, benefit documents etc.).
- Proactively engage with employees pre-appointment to explain the different medical aid and retirement scheme benefits / options.
- Provide assistance to employees on queries regarding benefits and assist with any updates or reviews.
- Provide the necessary advice and ensure the implementation of all Human Capital people practices and processes.
- Create role profiles as a tool for defining work and as input into various processes.
- Request benchmarks from central compensation for relevant roles, follow up and document feedback.
- Facilitate the exit process (resignation, termination, retirement and other) by providing exit documentation to relevant parties, coordinating the logístical arrangements and conducting exit interviews.
- Facilitate the performance excellence process by providing support to line managers and employees, monitoring and reporting on the completeness of the performance excellence process and providing feedback to the relevant stakeholders.
- Advising and guiding leaders and Learning & Development on training gaps & interventions that are aligned with the strategic objectives of the business and the employees’ performance development plans (PDPs).
- In partnership with Group Employee Relations lead and facilitate employee relations matters, guide employees and managers and uphold legislative requirements, internal standards and integrity.
- Compile and share various reports, highlighting trends to mitigate people risk and provide insight in to people management for the area (EE, Skills development, ER, Exits, Recruitment, Stay Interviews, Leave etc.)

Client Services:

- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.

People:

- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.

Finance:

- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Contribute to the identification solutions to enhance cost effec

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