Premium Administrator

2 weeks ago

Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

**Reference**: 9418 CDS
**Consultant**: Carina de Swardt

Ensure Debit order, stop orders and persal collections are executed according to the scheduled dates
Prepare the documentation for the authorization of the runs
Submit the run’s (files) to the various third parties according to the process with the SLA
Work closely with the Client services, relationship management and policy holder maintenance teams to ensure that all additions, amendments and resignation are done before executing the runs.
Upload all EFT’s received and process all POP’s received for EFT’s
Upload all rejections for Debit orders, Stop orders and persal.
Ensure communication for the rejections and unpaid EFT’s are distributed to policyholders and brokers
Ensure where 2nd rejection failed lapsed communication must be distributed and the policy holder’s policy should be lapsed
Process premium refunds
Process re-instatement for payments received
Process Policy reconciliation requests
Reconcile payments received with invoices.
Quality check work processed, documentation and correspondence generated.
Management of suspense (unallocated) account
Authorisation of banking detail amendments for policy holders / payers
Collate and analyze account data and generate financial reports
Assist with finance queries received from various teams where information not available
SLA’s in place to be adhered too
Weekly & Monthly reporting
CRM (Freshdesk) compulsory to be utilized as we measure SLA’s and client communication via this
Be backup for the bookkeeper
Other duties as assigned by the financial manager

**Qualifications**:
Matric with mathematics or accounting
Relevant Diploma or equivalent NQF level
3 years premium management experience within an insurance or financial services environment

**How to Apply**:
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.

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