Service Supervisor
7 days ago
**About Us**:
We are a reputable company in the air-conditioning industry, seeking a dynamic and experienced **Service Department Supervisor** to join our team. This role is essential in ensuring smooth operations by liaising with technicians, clients, and suppliers while overseeing service-related tasks.
**Key Responsibilities**:
- Liaise with technicians and schedule their work assignments
- Communicate with clients, handle complaints, and ensure satisfactory service delivery
- Prepare quotations and invoices accurately
- Manage relationships with suppliers for timely procurement and delivery of services
- Ensure efficient and prompt resolution of service-related issues
- Monitor and manage service department performance to ensure service-level agreements (SLAs) are met
- Conduct regular check-ins with technicians to ensure timely completion of tasks and troubleshoot any issues
- Coordinate and manage preventative maintenance schedules for clients
- Provide training and support to technicians
- Maintain high standards of customer service and ensure client satisfaction
**Requirements**:
- **Experience**: Minimum of 3-5 years in the air-conditioning or related industry (service or technical support roles preferred)
- **Computer Skills**: Proficient in MS Office Suite (Word, Excel, Outlook)
- **Personal Skills**:
- Leadership and Team Management
- Problem-Solving Skills
- Customer Service Orientation
- Conflict Resolution
- Time Management
- Ability to work under pressure
- Strong attention to detail
- Excellent verbal and written communication skills
- Willingness and ability to learn new systems and processes quickly
**Qualifications**:
- Matric Certificate (Essential)
**Why Join Us?**
- Opportunity to grow within a supportive and fast-paced environment
- Competitive salary and benefits package
- Work with a professional and dedicated team in a thriving industry
**How to Apply**:
We look forward to hearing from you
Pay: Up to R15 000,00 per month
-
Service Delivery Supervisor
3 days ago
Durban, KwaZulu-Natal, South Africa Health Systems Trust Full timeAbout the RoleWe are seeking an experienced Service Delivery Supervisor to join our team at Health Systems Trust. As a key member of our operations team, you will be responsible for managing a team of service colleagues to deliver high-quality services to our customers.Key Accountabilities:Manage and administer records accordingly, ensuring accurate...
-
Service Supervisor
7 days ago
Durban, South Africa Armstrong Appointments Full timeBriardene Durban - Posted 4 hours ago We are seeking a skilled and experienced Service Supervisor to join our team. You will be responsible for the maintenance, repair, and installation of a wide range of safety equipment within the Petrochemical industry. As a Service Supervisor, you’ll play a crucial role in working both in the factory and on...
-
Technical Services Supervisor
7 days ago
Durban, KwaZulu-Natal, South Africa Barloworld Equipment (Pty) Ltd Full time**Technical Services Supervisor**Barloworld Equipment (Pty) Ltd seeks a highly skilled Technical Services Supervisor to lead our technical services team. The successful candidate will be responsible for controlling costs, managing suspense and debtors' accounts, and providing expert technical support for warranty resolution.**Key Responsibilities:**Control...
-
Service Supervisor
2 weeks ago
Durban, South Africa TBC Full time**BRANCH**:DURBAN **DEPARTMENT**:Service **POSITION**:Service Supervisor **Duties (not limited to)**: - To control, give instruction, supervision, technical support, and resources to departmental staff as required in executing their duties. - To represent the company and liaise with clients to understand their needs and requirements - To represent the...
-
Services Supervisor KZN
3 weeks ago
Durban, KwaZulu-Natal, South Africa ESG Recruitment Full timePOSITION: Services SupervisorLOCATION: KZNJOB SUMMARY STATEMENT: Manage, Supervise and execute the operational functions andactivities of the Workshop. Ensure that all repairs and service to both internal and external customersare carried out according to policies and procedures. Engage with Regional Sales Teams andCustomers to grow the business through the...
-
Technical Services Supervisor
3 weeks ago
Durban, South Africa Aloecrest Health Full timeThe Technical Services Supervisor is responsible for managing risks related to Hospital Technical infrastructure and assets related to all plant and equipment. KEY WORK OUTPUT AND ACCOUNTABILITIES - Manage and coordinate all maintenance functions of the hospital’s premises, building and equipment. - Plan and implement reactive and preventive maintenance...
-
Site Supervisor
6 days ago
Durban, KwaZulu-Natal, South Africa Redember Full timeRed Ember Recruitment (PTY) Ltd | Full timeDurban, South Africa | Posted on 03/02/2025Red Ember Recruitment is currently looking for a Site Supervisor based at our client in Durban.As the Site Supervisor you will be responsible for:Manage and deliver the service agreed with Clients.Management of Temporary Associates in line with Client Service Level...
-
Reservations Supervisor
1 week ago
Durban, South Africa Hospitality Pro Recruitment Full time** PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIRMENTS** A group of game reserves is looking for an experienced and well-organised Reservations Supervisor. This position is to start ASAP. Responsibilities: Ensures the smooth and efficient operations in the Reservations department through prompt, effective and proper reservations service to achieve...
-
Maintenance Supervisor
2 weeks ago
Durban, South Africa Freedom Stationery Pty LTD Full time**Position Title**: Maintenance Supervisor **Company**: Freedom Stationery **Location**: Mount Edgecombe **Purpose of the Role**: The Maintenance Supervisor will be responsible for: - Developing and implementing maintenance plans to prevent equipment failures, extend asset life, and reduce costs. - Ensuring that equipment is well-maintained and tracking...
-
Branch Supervisor
1 week ago
Durban, South Africa Specialist Confectionery Full timeA successful specialist confectionery business in Durban requires a capable Branch Supervisor to manage all aspects of a confectionery branch - Must have at least 3 years experience in supervising, coordinating and managing a retail, take-away or restaurant establishment - Strong administration capabilities, attention to detail and high level of...
-
Warehouse Supervisor
2 weeks ago
Durban, South Africa Rubicon Full time**About the Warehouse Supervisor role** We are hiring a Warehouse Supervisor for our new Residential Energy Pick up Point in Briardene, KZN. The Warehouse Supervisor is responsible for achieving and maintaining the highest possible service levels to all internal and external customers and ensuring the smooth running of the warehouse operations through the...
-
Warehouse Supervisor
1 week ago
Durban, South Africa Rubicon Full time**About the Warehouse Supervisor role** We are hiring a Warehouse Supervisor for our Industrial Tech Division in Pinetown, KZN. The Warehouse Supervisor is responsible for achieving and maintaining the highest possible service levels to all internal and external customers and ensuring the smooth running of the warehouse operations through the optimum use...
-
Call Center Supervisor
7 days ago
Durban, South Africa Ciazcon Full timeCurrently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective resource...
-
Call Center Supervisor
7 days ago
Durban, South Africa Ciazcon Full timeCurrently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective resource...
-
Junior Canopy Supervisor
2 weeks ago
Durban, South Africa PetroCall Full timeNO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!! A well-established Company in KZN, who provides project management and safety services has a vacancy for a Junior Canopy Supervisor to join their dynamic team. - Be proactive and have a positive outlook on life - Highly Energetic and dynamic - Willing to go the extra mile - Be service oriented - Excellent...
-
Warehouse Supervisor
2 weeks ago
Durban, South Africa All Star Placements Full timeThere is a Position available in Durban for an experienced Warehouse Supervisor to supervise a team of warehouse personnel to ensure the provision of professional incoming goods, storage and dispatch service to customers. Ensure all warehouse rules and procedures are adhered to. Minimum requirements for this position are as follows: Grade 12, At least 5...
-
Food and Beverage Supervisor
7 days ago
Durban, South Africa The Pencil Full timeØ Prepare reports for food and beverage manager. Ø Manage waiters, barman and runners by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner. Ø Maintain excellent product knowledge. Ø Prepare weekly staff rosters if need be. Ø Conduct service briefings. Ø Ensure all front of house staff...
-
Distribution Supervisor
2 weeks ago
Durban, South Africa The Joblink Full timeContact person for this position: Amori Prinsloo **POSITION PURPOSE**: To supervise the day-to-day running of the distribution operations; supervise procurement, maintenance, control of vehicles, health & safety, and security of the distribution department; attend to all AARTO demerit points by investing in own personal development. **KEY PERFORMANCE...
-
Supervisor: Lab
7 days ago
Durban, South Africa Premier Full timePremier a growing company with strong brands such as, Snowflake, Blue ribbon is seeking the services of Supervisor: Lab. If you want success you should pose the following Multi-tasking skills, be a people’s person and be able to provide an efficient service in terms of Lab skills. Premier is a loyal employer whose culture is very diverse. If you provide...
-
Call Center Supervisor
5 days ago
Durban, South Africa Ciazcon Full timeCurrently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Manage operations and teams - hourly, daily and monthly KPIs. Maintain and grow existing relationships with clients. Hiring, training, coaching, and leading call center & sales representatives as they provide support for customers. Contribute...