Customer Service

**DUTIES**: - Determines opportunities to engage with stakeholders on provision of additional services (include repairs), by analysing and acting on telematics and organizational data provided. - Analyse machine fault codes to identify proactive machine maintenance or repairs. - Provides in-depth information about available parts and service options to...

**The Role** - Processing of all orders received into SAP - Assisting with capturing leads into the CRM System - Accurate record keeping of orders received and invoiced - Assist customers with technical product information and data - Assist customer with information relating to deliveries and expected delivery dates. - Assist the Sales Managers and Technical...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

The customer service / contact agent is the first point of contact for the company. This role will act as the liaison between the customer and the company, provide information about MIA’s products, answer customer queries, solve any issues that may arise and provide appropriate solutions and follow up to resolve customer issues and/or...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

**Job Description:** We are seeking a highly skilled **Workshop Team Leader - Machinery Management** to join our team at Job Masters. As a key member of our workshop operations team, you will be responsible for leading the team to deliver exceptional customer service and meet business objectives. Main Responsibilities: Team Leadership: Lead the workshop...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

Leading hygiene solutions company that provides services primarily to the Food Processing, Retail, Animal Health, Human Health, Mining, Hospitality and Catering Industries is looking for a Key Accounts Manager to join their sales division. **Work Experience and Requirements**: - Minimum of 5 years’ experience in a Technical Sales Service position in the...

The contact centre agent is responsible for the provision of a single point of contact for iStore clients to log problems and request in a professional, service orientated manner maintaining the highest level of customer satisfaction by seeking first call resolution thereby ensuring that the contact centre meets the required standards and measures. You would...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

Client based on the Eastrand is looking for a Manufacturing Customer Service Representative to their team. **Responsibilities**: - Enter orders, manage or escalate any concerns and ensure that appropriate changes were made to resolve customers’ concerns; - Use creativity to design or explore the desired product requested if outside of the norm; - Work...

Assist walk-in customersManage the queue at the branchAssist clients with inquiries relating to servicesRecord and monitor all service inquiries received from our branchPromote company service offers including attachments (RAM, OW parts, hard drives, and adapters)Ensure the correctness of services offered to clientsClose and achieve a monthly target set by...

About the RoleEvergreens Fresh Market is looking for an exceptional Customer Service Associate to provide outstanding service to our customers. As a key member of our team, you will play a vital role in ensuring that every customer leaves our store satisfied with their shopping experience.You will assist customers with packing their purchases, work closely...

**KEY RESPONSIBILITIES**: The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Product knowledge and understanding - Processing orders **Job Type**: Temp to perm Contract length: 3...

**Job description**: - Learning about the company’s products/services and remaining up to date with any changes. - Offer assistance to walk-in customers that do not have specific sales representatives and ensure they find the right product/service. - Identify and assess customers' needs to achieve satisfaction **Requirements**: - South African...

Gauteng, Kempton Park - R 8000 - R 12000 Monthly Customer Service Consultant Kempton Park R8000 - R12 000 (depending on experience) **Minimum requirements**: - Grade 12 - Handling various customer queries, POD's and clearances - Working with documents needed for clearing goods for Cross Border countries - Must live in the Kempton Park...

**Job Overview** A highly skilled **Service Operations Manager** is required to lead the Workshop Operations team at Job Masters.  Key Responsibilities: Team Management: Manage, motivate and develop the service team members to maximize customer satisfaction and operational efficiency.Customer Service: Handle all customer service and repair requests,...

Workshop Operations & Team Leader Industrial Machinery Jet Park A supplier of industrial machinery requires an experienced Workshop Operations and Team Leader in the aftermarket division Job purpose: Manage, motivate and develop the service team members in order to maximize customer satisfaction and operational efficiency Handle all customer service and...