Consulting Director, Ssa

2 weeks ago

Johannesburg, South Africa Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Position Summary**

The Visa Consulting Director, based in Johannesburg, will deliver consulting support and projects to VISA's key clients across Sub-Saharan Africa markets, with a specific focus on South Africa. The main objective of the role is to help deepen client relationships, identify and define digital strategies, optimize client performance by helping them implement campaigns and strategies recommended by Visa in the areas of customer lifecycle management and new product development and launches (predominantly credit and prepaid).

**Principal Responsibilities Key Results Area**
- Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients.
- In coordination with Country Managers and Account Executives, develop plans for consulting activity securing funds from partnership agreements to support Consulting projects where such agreements exist.
- Develop project pitches and secure new Consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in assigned markets.
- Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus.
- Work on client site to design and project manage the implementation of marketing campaigns, value propositions and prepaid & credit products
- Develop and deliver client training programs and impart best practices knowledge sharing to VISA clients.
- Where appropriate, work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions.
- Where appropriate, deliver and manage a network of external Consultants for projects that require external support and:
Maintain excellent liaison and supervision of external consultants' deliveries.

Assist in selecting, recruiting, inducting and training external consulting firms.

Work with other teams and external consultants to develop new and improved tools and techniques for future consulting activities.
- Manage the VISA Consulting budget and resources to perform all required duties.
- Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients.
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs._

**Qualifications**:

- Bachelor's degree or equivalent. Master’s degree preferred.
- At least 12 years of solid experience in the following areas: value proposition design, digital transformation experience, product development and launch, portfolio and P&L management awareness in the credit and prepaid space
- Experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm. A combination of regional and global experience strongly desired.
- Deep consulting skills and client engagement capabilities. Advanced client contacts and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
- Highly analytical with advanced PowerPoint skills and Excel skills. SAS skills preferred.
- Superior project management skills. Fluent communicator.
- Results driven, flexible and both internally and externally customer focused.
- Able to travel frequently and work on client site

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