Customer Service Agent Us Hours- Jhb

4 weeks ago


Johannesburg, South Africa Dash BPO Full time

**Calling all contact center agents that are willing to work night shift US hours.**

**Requirements**:

- Experience in Sales or Telemarketing.
- Experience in Customer Service.
- Experience in Sales.
- Must have 6-12 months contact center experience or high-end retail.
- International BPO experience advantageous.
- Correctly manage time during contact without neglecting quality objectives (Doing the job correctly with Efficiency).
- Show in each contact active listening or reading, disposition, kindness, empathy, enthusiasm, patience and added value / extra mile (end user satisfaction).
- Achieve resolution in the first contact according to their empowerment and assertive escalation when required (sense of urgency).
- Use of common sense and critical mind.
- Comply with defined procedures and correct use of work tools.
- Commitment to continuous improvement and compliance with the improvement actions agreed with your superior in a timely manner.
- Comply with security and confidentiality policies defined by the company and our client.
- Report immediately to your immediate superior any incident or event that prevents you from performing your job duties.
- Report immediately to your immediate superior or management team any incident or event that exposes the safety of the staff, the client or the company.
- Perform any function or task at the request of your immediate supervisor.

**Competencies**:

- Focused on Goals.
- Positive attitude.
- Self-confidence.
- Attention to detail.
- Strong sense of resilience.



  • Johannesburg, Gauteng, South Africa Dash BPO South Africa (Pty) Ltd Full time

    We are looking for dedicated contact center agents who are interested in working night shifts aligned with US hours.About the Company:Company XYZ is a leading BPO company providing exceptional services to clients worldwide. Join our team and be part of our success story.Requirements:Prior experience in Sales or Telemarketing.Experience in Customer...


  • Johannesburg, South Africa Adzuna ZA B C2 Full time

    Calling all contact center agents that are willing to work night shift US hours.Requirements:Experience in Sales or Telemarketing.Experience in Customer Service.Experience in Sales.Must have 6-12 months contact center experience or high-end retail.International BPO experience advantageous. Job Description:Correctly manage time during contact without...


  • Johannesburg, South Africa Dash BPO South Africa (Pty) Ltd Full time

    Calling all contact center agents that are willing to work night shift US hours.Requirements:Experience in Sales or Telemarketing.Experience in Customer Service.Experience in Sales.Must have 6-12 months contact center experience or high-end retail.International BPO experience advantageous. Job Description:Correctly manage time during contact without...


  • Johannesburg, South Africa Dash BPO Full time

    Calling all contact center agents that are willing to work night shift US hours.Requirements:Experience in Sales or Telemarketing.Experience in Customer Service.Experience in Sales.Must have 6-12 months contact center experience or high-end retail.International BPO experience advantageous. Job Description:Correctly manage time during contact without...


  • Johannesburg, South Africa Dash BPO South Africa (Pty) Ltd Full time

    Calling all contact center agents that are willing to work night shift US hours.Requirements:Experience in Sales or Telemarketing.Experience in Customer Service.Experience in Sales.Must have 6-12 months contact center experience or high-end retail.International BPO experience advantageous. Job Description:Correctly manage time during contact without...


  • Johannesburg, South Africa Dash BPO Full time

    Calling all contact center agents that are willing to work night shift US hours.Requirements:Experience in Sales or Telemarketing.Experience in Customer Service.Experience in Sales.Must have 6-12 months contact center experience or high-end retail.International BPO experience advantageous. Job Description:Correctly manage time during contact without...


  • Johannesburg, South Africa Shoprite Group Full time

    Closing Date 2024/02/16 - Reference Number SHO240207-1 - Job Title Customer Service Centre Agent (JHB) - Job Type Permanent - Location - Country South Africa - Location - Province Gauteng - Location - Town or City Johannesburg - Purpose of the Job The Shoprite Group is Africa’s largest fast-moving consumer goods retailer with over 24 million customers and...


  • Johannesburg, South Africa GP Consult Full time

    Gauteng, JHB - Eastern Suburbs - R 8000 - R 10000 Monthly Basic Salary (Medical aid and Provident fund ) **Customer Service Agent - Automotive - Kempton Park** **Job Description**: - Manage large amount of incoming/ outgoing calls - Generate red alerts and escalation to higher management within reasonable time frame - Building sustainable relationship and...


  • Johannesburg, South Africa Call Centre Staffing Full time

    Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...


  • Johannesburg, South Africa GAP Consulting Full time

    Gauteng, JHB - Eastern Suburbs - Transport & Logistics - Market Related | Negotiable - Job ref: ZN1000273/DM - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Transport and Logistics Company that seeks the expertise of a Customer Service International Agent **Minimum Requirements** - Minimum of 5 to 8 years’ recent experience as a Customer...


  • Johannesburg, South Africa Helderberg Personnel Full time

    My client, a group of companies in the Supply Chain industry, has a vacancy for a dynamic Customer Service Agent with at least 1 year’s relevant experience to join their team in Boksburg. customer service|customer service agent **Requirements**: - Valid Code B drivers license and own transport - Matric Certificate - Knowledge of Parcel Perfect -...


  • Johannesburg, South Africa Webhelp Full time

    **Job Advert** Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Braamfontein. Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives...


  • Johannesburg, South Africa Webhelp Full time

    **Job Advert** Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Braamfontein. Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives...

  • Call Centre Agent

    1 month ago


    Johannesburg, South Africa MindMatch Consulting Full time

    Are you interested in joining our clients team of call centre agents, do you have a passion for customer service? Do you want to work for a global outsourcer that values your skills and talents? If yes, then we have the perfect job for you! We are looking for call centre agents to join our client’s team in Braamfontein, central Johannesburg. You will be...

  • Call Centre Agent

    3 days ago


    Johannesburg, South Africa MindMatch Consulting Full time

    Are you interested in joining our clients team of call centre agents, do you have a passion for customer service? Do you want to work for a global outsourcer that values your skills and talents? If yes, then we have the perfect job for you! We are looking for call centre agents to join our client’s team in Braamfontein, central Johannesburg. You will be...


  • Johannesburg, Gauteng, South Africa Helderberg Personnel Full time

    My client, a group of companies in the Supply Chain industry, has a vacancy for a dynamic Customer Service Agent with at least 1 year's relevant experience to join their team in Boksburg.customer service|customer service agentRequirements: Valid Code B drivers license and own transport Matric Certificate Knowledge of Parcel Perfect Computer literate (MS...


  • Johannesburg, South Africa Shift Full time

    **Job Title**:Operations & Customer Service Agent **Location**:Johannesburg (working from home) **Contract**: 3 months contract **Hours**:Full time - 45 hours per week **Shifts: B**etween 8am and 11pm (UK time) - Any 5 out of 7 days per week **Salary**:R8,500 to R12,000 per month **Equipment**:Laptop, screen and UPS supplied Shift is a rapidly growing...


  • Johannesburg, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - Do you have 12 months’ experience working in an international contact centre environment? What if you could make your job fit your lifestyle instead of it being the other way around? With game-changers in over 70 different countries, we...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...


  • Johannesburg, South Africa Webhelp Full time

    **Job Advert** Do you have 12 months’ experience working in an international contact centre environment? What if you could make your job fit your lifestyle instead of it being the other way around? With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that...