Fitment Centre Manager

7 days ago

Johannesburg, South Africa Afro Miaki Group Full time

Ensure the achievement of company budgets by generating revenue, generating sales through establishing and maintaining a customer base, managing expenses, effective stock control, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth.

Establish a culture of trust, effective communication, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI’s) through effective leadership, performance management and KPI tracking.

Manage excellent customer service by empowering all staff through training opportunities to ensure highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.

Enforce and effectrively manage compliance to standard business practises and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.

Attend to and embrace new business related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in a industry leading position.

**Qualifications**:
Grade 12

B Com Degree (Management)

Experience

Medium Fitment Centre - 5 years relevant experience

Large Fitment Centre -2 years of total functional experience must have been exposure to general management duties

Large Fitment Centre - 7 years relevant experience

Large Fitment Centre - 2 years of total functional experience must have been in a full management role within a Fitment Centre

Medium Fitment Centre - 2 years of total functional experience must have been exposure to general management duties

**Skills**:
Budgeting Skills

Problem Solving Skills

Customer relationship management

Interpersonal Skills

Knowledge

Computer Literacy

Company policies and procedures

**For a Large Fitment Centre**: Extensive knowledge of the full range of Organisations products

SAP

DPS

Business Acumen (1st)

Between 5 - 7 Years

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