Supervisor - Financial Services

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

**Supervisor**: We are on the lookout for a dynamic Supervisor to join a renowned liquor retail chain with an impressive 45-year presence across South Africa. Situated in the vibrant location, Parklands, Cape Town, our esteemed client operates a vast array of stores nationwide, showcasing a rich assortment of liquors to delight every palate and occasion....

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

A fantastic and challenging opportunity has become available for a Payroll Administrator within a financial services company. **Responsibilities**: - End-to-end processing of company payroll of 600+ employees - Manage and conduct month-end and year-end statutory requirements - Reconciliation of payroll-related General Ledger accounts - Maintenance of...

Have you been in search of your next career opportunity? A company that has been in business for more than 30 years, is seeking a finance professional to take on the role of Accounts Payable Supervisor. To find out more; please share your CV with me Manage creditors clerks & their daily tasks Provide guidance & training where needed to the...

Our client who specializes in fund administration would like to add a skilled data analyst to their team. You are not only tech-savvy but also equipped in various programming functions. Develop and streamline activities within the operations team. Having financial services experience is a definite advantage! Project management Analyse data Consolidate...

Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Supervisor Job Category - Car Rental Minimum Experience - 3 - 5 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Branch Supervisor- Job Type: - Full-Time- Basic Salary: - Salary and benefits will be based on experience.-...

Job Purpose The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. Inbound SLA and work queues - Dealing with both Inbound Calls within the guidelines of the set legal framework - Dealing with both Inbound SMS's within the guidelines of the set legal framework - Achieve...

**JOB PURPOSE** The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. **Inbound and Outbound SLA and work queues** - Dealing with both inbound and outbound calls within the guidelines of the set legal framework - Tracing uncontactable customers -...

**JOB PURPOSE** The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. **Inbound and Outbound SLA and work queues** - Dealing with both inbound and outbound calls within the guidelines of the set legal framework - Tracing uncontactable customers -...

The purpose of this role is to monitor the intra-day activities in Operations and advise appropriate steps to address variations to the planned forecast and schedule to ensure that service levels are maintained. To also deliver variance reporting to stakeholders, to enable them to make timely and informed decisions. **Daily scheduling and real time...

**MAIN PURPOSE OF THE JOB**: - To attend quality assurance calibration sessions to ensure consistency of monitoring and evaluation processes - Assist the training department where required to support the overall Quality assurance process - To build an open, honest and transparent route of communication between Quality Assurers, Agents, Team Managers, and...

**Job Purpose** The main purpose of the role is to manage the daily activities and drive the performance of a team of Collection agents, in order to meet the business objectives by improving and maximizing the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Manage Daily...

The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. **Main Activities**: - Dealing with both inbound and outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative and account related queries - To...

Join one of the leading Financial Advisory firms in South Africa as a Wealth Administrator.** This is an Employment Equity opportunity** **Responsibilities**: - Gather Policy information - Compile a summary of inforation - Research product information - Handle and solve client enquiries (all existing business enquiries) - Diary management for new and...

To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Main Activities** **1. **Manage daily operations** -...

The Team Manager: Middle Stage Collections is responsible for meeting the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision of operations and employee activities of the Collections Team. **Manage daily operations** - Develop and...

We are looking for an experienced and energetic People Support Manager to manage and support various HR functions, including: Recruitment, IR Advice, policy adherence and alignment, staff welfare, employee engagement, performance management, change management, and management reporting. **The overall key performance areas are listed below.** **Recruitment &...

A exciting opportunity has become available to join a International investment management company as an Operations Analyst. They are currently looking for a dynamic and ambitious graduate to join their team, based here in Cape Town. You will be part of the Operations team, managing the efficient operational administration for the...