Client Operations

3 weeks ago

East London, South Africa Staff Solutions Full time

**Eastern Cape**, East London**

**Negotiable Cost To Company (Market related, Negotiable)**

**Opportunity Available Our leading client in the Automotive Manufacturing sector is looking to employ a Client Operations (Asset Care and License Management) to join their dynamic team in East London.**

**Purpose of the job**:
***
- **Works with the business areas and external service providers to purchase hardware, software, and devices. Coordinates lifecycle replacement and management of devices.**
***:

- **Oversees computer and device inventory, retirements and disposal, including general stores management. Responsible for asset verification of any IT hardware that is ordered by the business areas or IT.**
***:

- **Handles Enterprise Software license and software maintenance renewals.**
***:

- **Liaise, manage and work together with the on-site IT service providers to ensure operational stability as per agreed service levels within the workplace office environment.**

***

***
- **Liaise, manage and work together with the on-site IT service providers to ensure operational availability of IT Assets per agreed service levels**
***:

- **Establish and continually improve the agreed IT service delivery levels and process**
***:

- **Provide input towards proactive service monitoring, capacity and planning.**
***:

- **Ensure the Central IT Shop Support Team implement all standard services in IT Shop Locally**
***:

- **Plan and submit forecasts for the Vendor for ordering new Hardware Ensure IT Security Compliance of solutions to approved requirements and standards**
***:

- **Coordinate incident and problem management for office related Assets and ones area of responsibility, including subsequent root cause analysis and the implementation of the relevant corrective and preventative measures**
***:

- **Manage and coordinate the change control process for all planned and emergency changes for one’s area of responsibility**
***:

- **Liaise with the LCC for quotations and ordering of new Software licenses and maintain it on the Software SharePoint site**
***:

- **Manage and coordinate all tasks and activities performed by the local user service desk (Office).**
***:

- **Manage risks and ensure IT Security Compliance to the approved requirements and standards for ones area of responsibility**
***:

- **Implementation / initiation of optimization measures (process, technology, budgets & costs). Support on any new business initiatives for ones area of responsibility.Manage ideas from design stage through implementation.**
***:

- **Lead and direct different cross-functional programs and projects of varied sizes and types concurrently.**

***

**Job Requirements**:
***
- **Minimum NQF 7 - BSC/BCom/BTech Degree in Information Technology or Relevant equivalent.**
***:

- **Minimum 3-5 Years’ experience within IT Infrastructure / IT asset management Environment**
***:

- **Knowledge and experience in MS Windows and the MS Office Suite**
***:

- **Mobile and telephone technology as well as proficient server and network knowledge.**
***:

- **Experience in Microsoft Power BI reporting**
***:

- **Experience in IT Service Management: Cooperative, Confident handling of business partners and suppliers including performance monitoring.**
***:

- **ITIL certifications will be advantageous. I.e.: Foundation, Problem Management, etc.**
***:

- **Valid Driver’s License and own transport**
***:

- **Strong leadership behaviours with good People Management skills and Problem Solving Skills**
***:

- **Strong Interpersonal skills to manage relationships with a variety of partners and stakeholders**
***:

- **Ability to perform the minimum required physical and mental requirements of the function.**
***:

- **Experience in Data Analysis and Advanced Proficiency in Microsoft Office suite, including Word, Excel, and Outlook.**
***:
***:

- **Must have an excellent ability to multi-task effectively working on several projects synchronously.**
***:

- **Strong troubleshooting ability.**
***:

- **Willingness to travel nationally and internationally**
***:

- **Willingness to work stand-by**
***

For more information please contact:
**Bridgette Groep

  • Operations Manager

    1 week ago

    East London, South Africa Red Rock Recruitment Full time

    **Eastern Cape, East London** Monthly Cost To Company (Market related, Negotiable) Our client is a leading retail and wholesale hardware store in South Africa and is looking to employ an Operations Manager to commence with their duties soonest. **Responsibilities Include (but not limited to)** - Ensure all operations are carried on in an appropriate,...

  • Client Services Officer

    6 days ago

    East London, South Africa Ampath Trust Full time

    Advert Reference: P11464 Client Services Officer - East London Job Title: Client Services Officer - East London Closing Date: 2024/03/19 Position Available From: 2024-03-14 Area: East London Actual Place Of Work: East London Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of Position: To provide fast...

  • Operations Manager

    6 days ago

    East London, South Africa Staff Unlimited Recruitment Full time

    Our client is seeking a professional and experienced **Operations Manager** to join their team, based in East London. Successful candidate will be a direct representative, responsible for making and implementing sound decisions on behalf of the branch in all areas of the planning, directing and coordination of the Branch. Minimum Requirements: - *Relevant...

  • Operations Manager

    7 hours ago

    East London, South Africa Isisekelo Recruitment Full time

    Purpose of the role: Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.KEY RESPONSIBIITY AREAS1. Responsible for overseeing the CMS Operation:Manage the relationship with the Client whilst maintaining profitability and productivity.Completion of the full billing process ensuring...

  • Operations Manager

    7 hours ago

    East London, South Africa Staff Unlimited Recruitment Full time

    Duties include· Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets· Responsible for overseeing the CMS Operation: · Manage the relationship with the Client whilst maintaining profitability and productivity.· Completion of the full billing process ensuring accuracy and...

  • Call Centre Operator

    7 days ago

    East London, South Africa Abantu Staffing Solutions Full time

    The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will...

  • Call Centre Operator

    5 days ago

    East London, South Africa Abantu Staffing Solutions Full time

    The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will...

  • Call Centre Operator

    5 days ago

    East London, South Africa Adzuna ZA B C2 Full time

    The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will...

  • Call Centre Operator

    5 days ago

    East London, South Africa Abantu Staffing Solutions Full time

    The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position...

  • Operations Controller

    4 weeks ago

    East London, South Africa Profile Personnel Full time

    Operations Controller / Admin required for a reputable logistics company based in East London , Eastern CapeRequirements : Extensive experience in logistics and/or project managementDegree / Diploma in logistics or relevant tertiary education would be a definite advantageManagement and leadership abilitiesOrganised and comfortable with data analysisVery...

  • Receptionist / Switchboard Operator

    3 days ago

    East London, South Africa Tracker South Africa Full time

    **Listing reference**: track_001044 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Reception and Switchboard**Location**:East London**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a friendly Receptionist / Switchboard operator in the...

  • Technical Operations Manager

    4 weeks ago

    East London, South Africa Abantu Staffing Solutions Full time

    Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.Minimum Requirements / Experience:Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical EngineeringMust have production experience.3+ years working experience in the same or similar position.Ability to...

  • Technical Operations Manager

    4 weeks ago

    East London, South Africa Abantu Staffing Solutions Full time

    Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.Minimum Requirements / Experience:Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical EngineeringMust have production experience.3+ years working experience in the same or similar position.Ability to...

  • Technical Operations Manager

    2 weeks ago

    East London, South Africa Abantu Staffing Solutions Full time

    Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets. Minimum Requirements / Experience: Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical Engineering Must have production experience. 3+ years working experience in the same or similar position....

  • Technical Operations Manager

    4 weeks ago

    East London, South Africa Staff Unlimited Recruitment Full time

     Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.Manage the relationship with the Client whilst maintaining profitability and productivity. Maintain good relationships with external and internal customers and handle any customer complaints .Promote interdepartmental cooperation...

  • Technical Operations Manager

    4 weeks ago

    East London, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

     Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.Manage the relationship with the Client whilst maintaining profitability and productivity. Maintain good relationships with external and internal customers and handle any customer complaints .Promote interdepartmental cooperation...

  • Technical Operations Manager

    2 weeks ago

    East London, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

      Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets. Manage the relationship with the Client whilst maintaining profitability and productivity. Maintain good relationships with external and internal customers and handle any customer complaints . Promote interdepartmental...

  • I.T. Operations Manager

    4 weeks ago

    East London, South Africa Profile Personnel Full time

    Well established company based in East London are seeking an experienced and qualified applicant to join their dynamic team.The key purpose of this position is to oversee the technical teams, complete reporting where required and ensure a smooth running of all technical operations.Job DescriptionOverseeing 3 to 4 technical teamsDealing with all...

  • I.T. Operations Manager

    2 weeks ago

    East London, South Africa Profile Personnel Full time

    Well established company based in East London are seeking an experienced and qualified applicant to join their dynamic team. The key purpose of this position is to oversee the technical teams, complete reporting where required and ensure a smooth running of all technical operations. Job Description Overseeing 3 to 4 technical teams Dealing with all...

  • Technical Operations Manager

    3 weeks ago

    East London, South Africa Isisekelo Recruitment Full time

    Main purpose of the role:Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.DUTIES AND KEY RESPONSIBILITIES1. Responsible for overseeing the entire CMS Operation:Manage the relationship with the Client whilst maintaining profitability and productivity.Plan, implement and monitor...