Director of Lodge Operations Durban

1 day ago


KwazuluNatal, South Africa HotelJobs.co.za Full time

**JD Specialized Recruitment** is partnering with a company with a portfolio of 5* lodges to identify an exceptional **DIRECTOR OF LODGE OPERATIONS**

**Requirements**:

- 10+ years of experience in senior hospitality operations management
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
- Proven track record of leading and growing multi-site operations within the lodge sector.
- Strong understanding of all aspects of lodge operations, including housekeeping, food and beverage service, guest services, and maintenance.
- Experience in developing and implementing strategic operational plans.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to build strong relationships with General Managers, staff, vendors, and shareholders.
- Analytical with strong problem-solving, fiscal management, and budgeting skills.
- A strong understanding of P&L statements and the ability to react with impactful strategies.
- Experience maximizing room yield and lodge revenue through innovative sales practices and yield management programs.
- Well versed with reservations and tour operator engagements.
- Proven experience in mentoring and developing a high-performing team.
- Experience with hospitality technology and Property Management Systems essential - Semper experience preferred.
- A valid driver's license and own vehicle
- Ability to travel and spend time at relevant properties multiple times per year.
- Stable employment history and contactable references.


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