Collections Agent Mr Price Money

3 months ago


Durban, South Africa Mr Price Group Full time

The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies.

The Collections Call Centre Agent will be responsible for ensuring that customer calls, queries and correspondence replies are attended to over the various communication platforms.

Qualifications: Education:Grade 12 / MatricExperience:1 year experience in collections in a call centre environment An understanding of the life-cycle of an account and collections process and systems You are competent in the use of MS Office Proficiency in multiple languages (advantageous)Knowledge/ Skills:Negotiation skills Excellent communication skills
- Customer service orientated, pay high attention to detail and are a team player

- Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.


  • Collections Agent

    2 months ago


    Durban, South Africa Mr Price Full time

    The Call Centre Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Negotiate payment arrangements in accordance with set standards Accurately updating customers' information Establishing a rapport with customers and rehabilitating customers...


  • Durban, South Africa Mr Price Group Full time

    Join the mr price money as a Debt Collector and utilize your expertise in managing overdue accounts to help us maintain financial health and customer satisfaction! The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Qualifications: Grade...

  • Collections Agent

    2 months ago


    Durban, South Africa Mr Price Group Full time

    The Call Centre Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Grade 12 6-12 months experience in Debt Collection (preferably within a Call Centre environment) An understanding of the life cycle of an account, the collection process...

  • Collections Agent

    4 weeks ago


    Durban, South Africa Mr Price Full time

    Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Negotiate payment arrangements in accordance with set standards Accurately updating customers' information Establishing a rapport with customers and rehabilitating customers through excellent...


  • Durban, South Africa Mr Price Group Full time

    Are you a transformational individual, who has a passion for customer experience in a collection’s environment? Mr Price Money is looking for an innovative and self-motivated Collections Manager to join their dynamic team. The Collections Manager will be responsible for the operational management of Mr Price Money’s collection strategy through the...

  • Collections Agent

    3 weeks ago


    Durban, South Africa Mr Price Group Full time

    Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. Familiarity with the life cycle of an account, the collection process, and the...

  • Collections Agent

    5 months ago


    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Day Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...


  • Durban, South Africa Mr Price Group Full time

    The Tracing and Collections Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears. what's in it for you? - Achieve your targets and enjoy amazing uncapped incentives - We offer extensive learning and development opportunities to help you advance your career -...


  • Durban, South Africa Mr Price Group Full time

    The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Qualifications: Grade 12 6 - 12 months experience in collections Strong negotiation skills Excellent communication skills Knowledge of NCA requirements pertaining to collections and credit...

  • Telesales Agent

    2 months ago


    Durban, South Africa Mr Price Group Full time

    As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products. Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected. Qualifications: Education:Grade 12 or equivalentExperience:At least 1 year of experience in a...

  • Telesales Agent

    2 months ago


    Durban, South Africa Mr Price Full time

    Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction! As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco...


  • Durban, South Africa Mr Price Full time

    The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Effectively fielding calls from arrears customers to collect on overdue installments for all lending products. Efficiently processing customer refunds, processing and reviewing account...


  • Durban, South Africa Mr Price Group Full time

    The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Qualifications: Grade 12 6 - 12 months experience in collections Strong negotiation skills Excellent communication skills Knowledge of NCA requirements pertaining to collections and credit...

  • Collections Agent

    5 months ago


    Durban, South Africa Mr Price Group Full time

    The Call Centre Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Grade 12 6-12 months experience in Debt Collection (preferably within a Call Centre environment) An understanding of the life cycle of an account, the collection process...


  • Durban, South Africa Mr Price Group Full time

    The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Qualifications: Grade 12 6 - 12 months experience in collections within a call centre environment Understanding of the life-cycle of an account and the collection process Knowledge of NCA...

  • Telesales Agent

    5 months ago


    Durban, South Africa Mr Price Group Full time

    Do you enjoy working in an energetic environment with a drive for sales and a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate and energetic Credit Telesales Agent to join their fast-paced team. The Credit Telesales Agent will be responsible for selling credit sales products to customers over the telephone. T The...


  • Durban, South Africa Mr Price Group Full time

    What’s in it for you. _ - Uncapped incentive when your targets are achieved - Learning and Development, and Career Growth opportunities within the Mr Price Group - Medical aid and retirement fund benefits - All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport,...


  • Durban, South Africa Mr Price Full time

    The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Effectively fielding calls from arrears customers to collect on overdue installments for all lending products. Efficiently processing customer refunds, processing and reviewing account...

  • Collections Agent

    3 months ago


    Durban, South Africa Mr Price Group Full time

    Join the Mr Price Group as a Debt Collector and utilize your expertise in managing overdue accounts to help us maintain financial health and customer satisfaction! The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Qualifications: 6 to 12...


  • Durban, South Africa Mr Price Group Full time

    The Telesales Agent is responsible for selling insurance products to customers over the telephone. Qualifications: Grade: 12. Year Experience in Sales environment. (Specifically selling Life insurance policies). Specific Knowledge in RE5 + FAIS is advantageous. -Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI,...