Collections Agent

7 months ago


Durban, South Africa Mr Price Group Full time

The Call Centre Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.

Qualifications: Grade 12 6-12 months experience in Debt Collection (preferably within a Call Centre environment) An understanding of the life cycle of an account, the collection process and the systems that drive these processes You are competent in the use of MS Office. Good telephone etiquette, customer service orientated, pay high attention to detail and are a team player
- Night shift work hours are from 11h00 to 20h00 and Saturdays 08h:00 to 14h:0 (when requested)

Responsibilities: What’s in it for you?Uncapped incentive when your targets are achieved Learning and Development, and Career Growth opportunities within the Mr Price Group Medical aid and retirement fund benefits All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount at Miladys. Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.Your role?Negotiate payment arrangements in accordance with set standards Accurately updating customers' information Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
-Ensuring all quality of work is in line with Service Level Agreements.


  • Collections Agent

    7 months ago


    Durban, South Africa HotelJobs.co.za Full time

    Large Leisure Organisation based in Durban is requiring Collections Agents, Must be target driven, Brilliant telephone skills **Purpose of the Position** - To ensure collections targets are met and high service levels are maintained at all times. To ensure that all members are assisted in a friendly and in a courteous manner and that all queries are...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa The Recruitment Agency South Africa (TRASA) Full time

    **Debt Collection Agent** Introduction Job Summary: - The Debt Collector must follow up on broken payments. - Check for new accounts daily. - Plan and schedule calls to effectively process 50 accounts per day using the system diary. - Follow prescribed procedures for debtors depending on the circumstances including phone calls, PTP’s, Credit listings and...


  • Durban North, South Africa The Recruitment Agency South Africa (TRASA) Full time

    **Overview** **Debt Collection Agent** Introduction Job Summary: - The Debt Collector must follow up on broken payments. - Check for new accounts daily. - Plan and schedule calls to effectively process 50 accounts per day using the system diary. - Follow prescribed procedures for debtors depending on the circumstances including phone calls, PTP’s,...

  • Debt Collection Agents

    7 months ago


    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    7 months ago


    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Collections Team Lead

    7 months ago


    Durban, South Africa Educor Full time

    **Collections Team Lead (JB3164)**: Durban, Kwa Zulu Natal - Accounting/Finance - Collections Team Lead (JB3164) Durban Market Related **Educational Requirements**: Grade 12 Min 3 years’ experience as a team leader in collections at an EDC, or Retail or previously worked for a bank Between 6months - 1 Year min exposure to Excalibur Computer proficiency:...

  • Collections Team Lead

    7 months ago


    Durban, South Africa Kontak Recruitment SA Full time

    Durban, Kwa Zulu Natal - Accounting/Finance - Collections Team Lead (JB3164) Durban Market Related **Educational Requirements**: Grade 12 Min 3 years’ experience as a team leader in collections at an EDC, or Retail or previously worked for a bank Between 6months - 1 Year min exposure to Excalibur Computer proficiency: MS Outlook MS Word, MS Excel and...

  • Debt Collection Agents

    7 months ago


    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    7 months ago


    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Mr Price Group Full time

    The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies. The Collections Call Centre Agent will be responsible for ensuring that customer calls, queries and correspondence replies are attended to over the various communication...

  • Collections Agent

    7 months ago


    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Night Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...

  • Collections Agent

    7 months ago


    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Day Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...

  • Collections Agent

    4 months ago


    Durban, South Africa Mr Price Group Full time

    The Call Centre Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Grade 12 6-12 months experience in Debt Collection (preferably within a Call Centre environment) An understanding of the life cycle of an account, the collection process...


  • Durban, South Africa Mr Price Group Full time

    The Tracing and Collections Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears. what's in it for you? - Achieve your targets and enjoy amazing uncapped incentives - We offer extensive learning and development opportunities to help you advance your career -...

  • Collections Agent

    2 months ago


    Durban, South Africa Mr Price Group Full time

    Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. Familiarity with the life cycle of an account, the collection process, and the...

  • Collections Agent

    4 days ago


    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Day Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...


  • Durban, South Africa Nimble Group Full time

    **Reporting to**: Team Manager **Job Purpose**: To negotiate with arrears account customers to maximise debt recovery and profitability **Location**:Durban Central, Durban **KEY PERFORMANCE AREAS** COLLECTIONS MANAGEMENT - Ensure that allocated collection target/s are achieved - Ensure that allocated productivity target/s are achieved - Use effective...


  • Durban, South Africa Berea Group Of Colleges Full time

    **Key Responsibilities**: - Accurately updating customers' information - Establishing a rapport with customers and rehabilitating customers through excellent customer service standards - Ensuring all quality of work is in line with Service Level Agreements. - Negotiate payment arrangement in accordance with set standards **Requirements**: A good telephone...