Cit Operations Manager

2 weeks ago

New Germany, South Africa Fidelity Services Group Full time

**Durban - New Germany**

**Reporting to the Branch Manager**

***

The above position is vacant at Fidelity Cash Solutions Durban - New Germany, reporting to the Branch Manager. The overall purpose of this position is to plan and allocate best routes to schedule for shortest, safest and most productive routes.

**Minimum Requirements**
- Matric Grade 12 Certificate
- Fire arm competency
- Working knowledge of the Firearm Act is required.
- Minimuim of 1 year administrative
- Staff management experience is required.
- No criminal record.
- PSIRA registered with a Grade C
- Formal CIT training
- Minimum of 5 years with Fidelity Assets in Transit Division
- Valid code 10 driver’s license with PDP

**Key Performance Areas (not totally inclusive)**
- Update all new service onto daily vehicles schedules
- Update terminations (off service) onto daily vehicles schedule
- Update alterations to service
- Ensure that a rescheduling exercise is carried out to achieve maximum efficiency
- Prepare daily and weekly duty list execution
- Monitor and control of casual services to be performed
- Investigate and follow up on service queries, complaints, and client calls
- Perform controller duties as a relief, as when required

**Core Competencies**
- Organizational skills.
- Interpersonal skills.
- Assertive skills
- Attention to detail
- High reasoning ability

**_

**_Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate._

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