![SPECD (Pty) Ltd](https://media.trabajo.org/img/noimg.jpg)
Junior Operations Specialist
2 weeks ago
Gauteng, JHB - Western Suburbs
- Market Related - Market Related Hourly Basic Salary (Market related, Negotiable)
We are recruiting for a JUNIOR OPERATIONS SPECIALIST to join the operations team in a banking environment.
The incumbent is expected to deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
**JOB DESCRIPTION**:
***
**Job Title**:Junior Operations Specialist
**Duration**: 6 Month Contract - with either an extension or the opportunity to go into a permanent role
**Work Location**: Johannesburg West
**DUTIES AND RESPONSIBILITIES**:
**1.**
**Operations Support Required**:
- Provide operations support against standard operating procedures.
- Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
**2.**
**Administrative Support Required**:
**2.1 Review Credit Bureau**:
- Recon / reports monthly / weekly.
- Investigate exceptions and drive resolution.
- Fix and re-submit rejected accounts.
**2.2 Execute Credit Balance Remediation**:
- Listings: pll91; pll92 and new one being built by pl tech.
**2.3 Clear Non-Disbursements**:
- Listing pl93.
**2.4 Recon Robot Report in Morning**:
- Ensure no journal failures.
- Fix any breaks which took place.
- Execute exception report.
**2.5.1 Loan General Enquiries.**
**2.5.2 Document Retrieval.**
**3.**
**System access required**:
- BTP: enquiries and journals.
- Salesforce: complaint management.
- BDP: enquiries and journals.
- Intranet / Internet.
**QUALIFICATION, SKILLS, AND EXPERIENCE**:
- Further Education and/or Training Certificate (FETC) in Business, Commerce and Management Studies.
**COMPETENCIES**:
- Business Improvement Orientation.
- Digital familiarity.
- Enabling team success.
- Openness to change.
- Operational administration.
- Product and/or Service Knowledge.
- Quality orientation.
**PACKAGE & REMUNERATION**:
- Will be agreed based on qualifications, applicable banking experience and previous earnings.
For more information please contact:
- Christine McEnderry
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