Research Project Receptionist Flow Manager

7 months ago


Ehlanzeni Mpumalanga, South Africa TB HIV Care Full time

**Job Advert Summary**:
**Purpose of the position**:
The Research Project Receptionist and Flow Manager is responsible for welcoming participants to the study site; coordinating participant flow through stages of research study visits. This will be part of a biobehavioural survey among people who inject drugs

**Minimum Requirements**:

- Grade 12 / matric
- Office Administration qualification would be an advantage
- Minimum 2 years working experience within a similar environment coupled with demonstrated administrative knowledge and experience
- Knowledge and experience in working / research with key populations, ideally with people who use drugs
- Proficiency in English and any other African language

**Duties and Responsibilities**:

- Check validity of study coupons
- Register the person’s fingerprint into the coupon management system
- Provide participants with client files
- Provide numbers and maintain order that other study team members need to see participants
- Guide participants to various staff members / locations during study procedures
- Communicate and engage with participants, making them welcome and comfortable
- Preparing client files containing study documents to be completed at various study procedures
- Accurately capture responses from participants
- Participate in study and site related meetings
- Support data cleaning and checking processes
- Support maintenance of appropriate files
- Support maintenance of diary and appointment scheduling
- Maintain records



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