Service Desk

**Job ID**:4203 - **Position Type**:Full-Time - **Job Function**:Information Technology - **Workplace Type**: - **Division**:TFG Infotec - **Province**:Western Cape - **Location**:Cape Town North - **Suburb**:Parow (Parow) Position Description: An exciting opportunity is available for an individual to join an innovative and strategic business within our IT...

**Job Purpose** The purpose of the job is to provide a focal point for customers to contact Service Desk Department for assistance. The System Technician receives and responds to any inquiries or requests for technical assistance from customers. He/she provides possible solutions, assigning support actions to other departments where needed. **Key...

**Zone Fitness is seeking dynamic, energetic, responsible and goal-driven individuals to fill our vacancies of a Receptionist/Front Desk Operator at our Parow Club**: **PERFORMANCE STATEMENT**: **The Receptionist/Front Desk Operator must ensure that all members/non members receive the best service possible, and that all duties are performed to the best of...

**Job Purpose** The purpose of the job is to manage a team of agents. To efficiently allocate incoming requests to the team, prioritizing actions and monitor team resources so that customer deadlines are met. **Key Responsibilities** **Policies and Procedures (5%)** - Implements, maintains, manages the cascading of and adheres to all relevant Stowe...

**Job Purpose** The purpose of the job is to manage a team of agents. To efficiently allocate incoming requests to the team, prioritizing actions and monitor team resources so that customer deadlines are met. **Key Responsibilities** **Policies and Procedures (5%)** - Implements, maintains, manages the cascading of and adheres to all relevant Stowe...

**Key Performance Areas** **Service Desk IT support**: - Providing a single point of contact to for our customers - Providing accurate information and support to customers - Analysing IT system queries logged by clients - Resolving system queries logged by clients - Providing remote support - Attending to daily/weekly administrative reports and supplying...

We are looking for a friendly, well presented front desk receptionist for Parow Body Future Gym. - Provide world class customer service to all members within the clubs and resolve member queries - Ensure that reception area is always tidy, clean and neat. - Regulate and monitor all members accessing and exiting the facility, check that members are up to date...

We are hiring at Body Future Gym - Parow!! Are you a friendly, well presented individual with experience as a front desk receptionist who’s able to? - Provide world class customer service to all members within the clubs and resolve member queries - Ensure that reception area is always tidy, clean and neat. - Regulate and monitor all members accessing and...

We are hiring at Body Future Gym - Parow!! Are you a friendly, well presented individual with experience as a front desk receptionist who’s able to? - Provide world class customer service to all members within the clubs and resolve member queries - Ensure that reception area is always tidy, clean and neat. - Regulate and monitor all members accessing and...

**JOB PURPOSE** The primary purpose of this role is to manage and execute a critical project that involves phasing out existing antivirus software and implementing a new solution across our network of Point of Sale (POS) systems. The Systems Technician will be responsible for ensuring a seamless transition with mínimal impact on operational efficiency and...

Zone Fitness is seeking dynamic, energetic, responsible and goal-driven individuals to fill our vacancies of a Receptionist/Front Desk Operator at our Parow Club: **PERFORMANCE STATEMENT**: The Receptionist/Front Desk Operator must ensure that all members/non-members receive the best service possible and that all duties are performed to the best of her/his...

**Job ID**:8619 **Position Type**:Full-Time **Job Function**:Services & Other **Workplace Type**:Head Office **Division**:TFG Facilities Management **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: ***Y**our duties will cover, among others**: - Performing maintenance tasks as per the job codes...

Zone Fitness is seeking dynamic, energetic, responsible and goal-driven individuals to fill our vacancies of a Part-time Receptionist/Front Desk Operator at our Parow Club: **PERFORMANCE STATEMENT**: The Receptionist/Front Desk Operator must ensure that all members/non-members receive the best service possible and that all duties are performed to the best of...

**Job Title: Incident Analyst** **Position Summary**: The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customer requirements, and proactively addressing tickets at risk of breach. This role involves collaboration with Service Desk Interns, Systems Technicians, and...

**Job Title: Incident Analyst** **Position Summary**: The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customer requirements, and proactively addressing tickets at risk of breach. This role involves collaboration with Service Desk Interns, Systems Technicians, and...

**Job Title: Incident Analyst** **Position Summary**: The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customer requirements, and proactively addressing tickets at risk of breach. This role involves collaboration with Service Desk Interns, Systems Technicians, and...

**Job Title: Incident Analyst** **Position Summary**: The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customer requirements, and proactively addressing tickets at risk of breach. This role involves collaboration with Service Desk Interns, Systems Technicians, and...

**Job ID**:18131**Position Type**:Full-Time**Job Function**:Information Technology**Workplace Type**:Head Office**Division**:TFG Infotec**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: We're looking for an **Incident Manager** to be part of our Service Management team to be responsible for the effective...