Client Account Manager

2 weeks ago


Gauteng, South Africa iRam (Innovative Retail Account Management) Full time

**Team Management**
- Managing, mentoring, and training of staff
- Conduct ongoing assessments of staff to ensure all service offerings are mastered.

**Reporting**
- Gather data from relative sources
- Clean/transform data
- Load data into relevant systems/portals
- Analyse and interpret data with high attention of detail
- Define and develop new data analysis process
- Pull weekly robot reports for range housekeeping requirements
- Pull weekly required housekeeping or relevant reporting
- General report assistance
- Scope projects for automation

**System Administration**
- Saving and processing of stock files for system uploads
- Maintaining SharePoint folders - save the work done for ease of access by all
- Maintain system dates and backgrounds tasks - ensure stock files are uploaded correctly and systems runs smoothly
- Upload master files and site files
- Maintain the master site and master file
- Work closely with developers on testing and updates to systems
- Complete testing of changes to our system before we deploy to live
- Validate data on all systems
- Management of an automated account where applicable

**National Operations**
- Alert of new, closing, revamp, carnivals, or other store activities
- Work with the relevant CRM on your accounts to ensure good understanding and support

**Bosch**

Aged stock tracking:

- Overseeing capturing of aged stock returns back into Kwelanga
- Overseeing the compiling of reports that go back to Bosch, per period
- Uplifted
- Missing
- Display
- Store refused uplift

**Store visits (Massbuild, Makro, TT)**:

- Check Perigee
- Liaise with Ops where you notice that all cycles are not to standard

**TT Invoicing**:

- Provide a list of stores visited versus targeted stores - to ensure we hit target visits

Weekly feedback PPT’s (Massbuild, Makro, TT):

- Ensure that there is enough content to extract

**Promotions**:

- Determining stores for promo
- Liaising with Ops where necessary
- Providing feedback and insights post promo

**Makro BA Programme**:

- Track BA - T&A
- Ensure relevant forms are in place and that they are filled in frequently
- Track and report on sales for BA Stores

**Speaker Cards**:

- Disseminating them to the relevant people (couriering to the regions where necessary)
- Provide feedback to client on process of disseminating
- Provide feedback to the client on execution in-store
- Attend monthly meetings

**KNOWLEDGE NEEDED TO DO THE JOB COMPETENTLY**

**SPECIAL REQUIREMENTS**
- Matric Certificate or equivalent
- Post Matric certification would be advantageous
- Minimum of 3 years experience
- Valid drivers license and access to a vehicle
- Excellent organizational skills, with an ability to prioritize important projects

**Job Types**: Temporary, Permanent
Contract length: 3 months

**Salary**: R10,000.00 - R15,000.00 per month

Ability to commute/relocate:

- Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- CAM: 1 year (required)

Application Deadline: 2023/07/17
Expected Start Date: 2023/08/01


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