Key Accounts Specialist

3 weeks ago

Durban, South Africa TotalEnergies Full time

Sales
- DURBAN-FORMOSA RD 103(ZAF)
- South Africa

**The B2B Business Support team seeks to appoint a Key Accounts Specialist with the CCOG department to be based in KZN**

**As a Key Accounts Specialist, you will be responsible for the following activities**:
**General Trade strategy**:

- To be responsible for the general trade strategy implementation for Cement, construction, other and government
- To identify new business opportunities
- In particular, to develop marketing strategies and new business models and implement in the sales areas
- To develop new markets and business opportunities in the General Trade

**General Trade sales**:

- To prepare, present and ensure execution of the sales budgets
- To ensure pricing, rebates and services are effectively managed especially form a cost recovery perspective
- To ensure all costing associated with customers is accounted for and that under recoveries (e.g. transport, product returns, Lube Management System costs, maintenance costs, etc.) are collected
- To manage the level of Gross Margin after Variable Cost by customer and ensure that agreed customer service levels are met
- To ensure customers payment conditions are properly managed
- To interpret variance analysis, prepare and present business reviews for the channel of trade
- To ensure proper information on products is provided to customers
- To ensure all appropriate tenders and business opportunities are responded to in
- To ensure the overall profitability of the various segments as well as excellent customer service

**Customer to Cash**:

- Undergo mandatory training to negotiate terms with customer and are aware of the process to open customer accounts
- To adhere to all the policies and procedure for setting up customer accounts and dealing with overdue payments etc

**HSEQ**:

- To ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation

**General**:

- Admin task to be completed weekly: i.e. Weekly reports, Itinerary, Salsa Call Reports to be done
- New Prospects to be recorded on a weekly basis.
- To ensure the annual employee review process includes a review of employee career plan and development plan
- To ensure direct reports understand and comply with Procurement policy and procedures, and that non-compliance to procurement procedures will be addressed

**Context and environment**
- Tension in to achieving an effective balance between marketing benefits and profitability for both Customers and Total South Africa.
- Identify financially viable solutions for each customer to ensure long-term sustainable and profitable business in a highly contested market where customers have the freedom of choice
- Other internal or external constraints which make this job challenging are an uncertain regulatory environment (transforming from heavy regulation towards easing of regulation in some areas and tightening in others) skills shortages, BBBEE transformation imperatives, etc
- You will be accountable for enhancing the performance and improving the presence of Total in the General channels of trade by providing sound financial and operational solutions tailored to the needs of customers so as to ensure sustainable increase in the market share and optimal profitability for TMSA
- Appropriate Business Degree or Diploma and / or 3 years experience gained in petrochemical marketing or comparable business environment,
- Experience in Business Development key for this role.
- Knowledge and understanding of business and legal fundamentals
- Applied sales management, negotiation and conflict resolution skills
- Knowledge of Transport & Food Industries market and environment advantageous

**Offer ID**
- 65316BR

**Metier**
- Sales general responsibilities, Sales, Trading Front Office, Marketing

**Region, department, area**
- South Africa

**Employment type**
- Regular position

**Experience level required**
- Minimum 3 years

**Employer company**
- TotalEnergies Marketing South Africa (Pty) Ltd

**Branch**
- Marketing & Services

**About us / company profile**

Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental
standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by
100,000 employees: to make energy better each and every day.

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