Medical Centre Assistant Manager
1 week ago
**Job Duties/Responsibilities will include**:
Practice assistant equipped with knowledge about medical aid processing
Ensure the consistent implementation of the experience at all times
Needs to show customized precision in all work aspects (Uniform and work stations)
Morning reports and Daily cash ups
Non-invoiced report and Pending weekly checked and update
Cross reference turnover with daily invoice log/ job intake report
Debtors age analysis report weekly and ensure payment options before job ordering
Month end reports and feedback to head office (Attendance registers, Update of stationery and employee information)
One-on-one sessions with Practice assistants
Weekly feedback to Practice Manager, Senior Specialist
Weekly training, structured and monthly team meeting (Motivational)
Ensure a trustable relationship between Practice manager, yourself and PA’s
Approving and follow-up on credit note and refund sysaid requests
Providing feedback regarding customer care requests - medical aids, patient requests
Monitoring work hours of practice assistants as well as leave requests.
**Computer Literacy**: Microsoft Office Suite
Numerical skills - ability to do relative types of calculations
Document tracking skills
Client correspondence skills
Ability to deal with account enquiries
Ability to carry out instructions effectively
Verbal and Written communication skills
Organised and Meticulous (Attention to detail)
Endurance
Stability (Emotional/Intelligence/Time management
Accuracy and efficiency
Consistency
Reliable, dependable and responsible
Motivated
Professional
Enthusiastic
Tact and diplomacy (Multi-tasking / Conflict Management/cultural)
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