Medical Centre Assistant Manager

1 week ago


Parktown, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Practice assistant equipped with knowledge about medical aid processing

Ensure the consistent implementation of the experience at all times

Needs to show customized precision in all work aspects (Uniform and work stations)

Morning reports and Daily cash ups

Non-invoiced report and Pending weekly checked and update

Cross reference turnover with daily invoice log/ job intake report

Debtors age analysis report weekly and ensure payment options before job ordering

Month end reports and feedback to head office (Attendance registers, Update of stationery and employee information)

One-on-one sessions with Practice assistants

Weekly feedback to Practice Manager, Senior Specialist

Weekly training, structured and monthly team meeting (Motivational)

Ensure a trustable relationship between Practice manager, yourself and PA’s

Approving and follow-up on credit note and refund sysaid requests

Providing feedback regarding customer care requests - medical aids, patient requests

Monitoring work hours of practice assistants as well as leave requests.

**Computer Literacy**: Microsoft Office Suite

Numerical skills - ability to do relative types of calculations

Document tracking skills

Client correspondence skills

Ability to deal with account enquiries

Ability to carry out instructions effectively

Verbal and Written communication skills

Organised and Meticulous (Attention to detail)

Endurance

Stability (Emotional/Intelligence/Time management

Accuracy and efficiency

Consistency

Reliable, dependable and responsible

Motivated

Professional

Enthusiastic

Tact and diplomacy (Multi-tasking / Conflict Management/cultural)



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