Data Definer

3 months ago

Cape Town, South Africa Black Swan Data, Inc Full time

**We are Black Swan Data**

In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there were slow and pre-emptive questionnaires and surveys, now there's big data, machine learning and predictive analytics. For some, it's unknown territory. For Black Swan Data, it's unprecedented possibilities.

Black Swan Data is on a mission to revolutionise Insights & Innovation through the power of Social Prediction. Using sophisticated data science and AI techniques, we unlock social data's potential to understand, connect and predict consumer behaviour more accurately and further ahead than before.

We're fast movers. Since 2011, we've spread our wings across the UK, USA, Hungary and South Africa, employing more than 150 people. Bringing together a passionate and talented team that combine skills in software engineering, data science, design, product innovation and marketing.

But first, we're entrepreneurs and champions of change who thrive on moving fast and breaking new ground. In 2015 we were awarded the Sunday Times #1 Fastest Growing Start-Up. In 2016 we were named the UK's Fastest Growing Exporter. And in both 2017 and 2018 we ranked high in the Financial Times 1000 Europe's Fastest Growing Companies. Since we've been recognised by Deloitte Fast 50 and the London Stock Exchange for our cutting-edge technology and innovative approach.

Now is a great opportunity to join our rapidly growing data and technology SaaS business which is led by an experienced and inspiring management team. We're passionate about what we do and committed to disrupt and drive industry change, so if you're an enthusiastic team player and go-getter we want to hear from you.

**The Role at Black Swan**

Datasets that Black Swan produce are the core of all our products. The Dataset team is responsible for the creation and maintenance of all these datasets. The Data Definer role is a unique blend of analyst, market researcher and communicator. This role is responsible for understanding the context and content of the existing and new datasets, we work to refine, improve and evaluate the datasets. We take a consultative approach to anticipate client needs, partnering with our clients and client facing teams to effectively understand these needs. While also having broader exposure to Product, Data Science and Data Engineering departments. You will be part of an engaging, fast-paced environment, working within a dynamic and social team.

**Key Accountabilities include**:

- Researches and creates robust category datasets for use in analysis and reporting.
- Manages taxonomy curation and improvement for structured social datasets. Re-uses and incorporates publicly available or 3rd party taxonomies and ontologies where possible.
- Ensure datasets across domains are fully maintained and published each month while upholding standards of quality and delivery quality.
- Responsible for researching and creating robust social queries to define category & sector conversation (i.e. Twitter, long-form content, Facebook, Instagram).
- Utilises Black Swan proprietary tools and work in collaboration with cross functional teams to access, organise, expand and interrogate social data to define category & sector conversation. Conducts data-led quantitative analysis to a high standard to extract insights from sizeable datasets.
- Build an understanding of our domains, tying together trends in Datasets to broader industry trends.
- Support on client conversations and liaise with client teams, providing insight on Dataset processes as well as category definitions and content.

**Who you are**

**Personal Attributes**:

- A passion for new solutions and challenging the status quo, with an interest in new emerging products and understanding the potential in data, technology and social media.
- An organised problem solver, able to prioritise and process large amounts of information.
- Good listening and communication skills (written and verbal), including ability to express thinking coherently.
- Strong teamworking and interpersonal skills, including ability to respond to stakeholder requests in a timely, professional and considerate manner.
- A healthy professional attitude, able to conduct themselves in a professional way being punctual, respecting others, being honest as well as reliable.
- Ability to work both alone and collaboratively with other team members.
- Able to flag any issues to more senior colleagues where appropriate and ask for support.
- Curious and asks the right questions.
- Enthusiasm to learn new tools and processes quickly.
- Able to work in a flexible and agile work environment.

**Desired skills and experience**:

- Strong proficiency in English and Japanese language.
- A bachelor's degree OR a relevant data analytics related certification.
- 2-4 years working experience in quantitative research/analytics, or a SaaS product role.
- Real-world experience defining research questio

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