IT Operations Manager

2 weeks ago


Bedfordview, South Africa Bitventure Consulting Full time

Are you ready to take your career to the next level and lead a dynamic team in the ever-evolving world of technology? We have an incredible opening for an IT Operations Manager that is bound to grab your attention.

In this pivotal role, you will be at the forefront of our organization's IT infrastructure, ensuring seamless operations, optimizing efficiency, and driving innovation. As an integral part of our team, you will have the opportunity to shape and enhance our IT systems, while making a tangible impact on our overall success.

**Requirements**:

- IT Systems engineering or related degree, with strong project management background.
- Experienced with PASA and other relevant regulatory bodies and their expectations.
- Strong analytical ability with proper problem solving skills.
- 8 -10 Years experience in the IT and payment systems industries.

**Duties**:

- Monitoring & reporting on all systems performance & pro-actively implementing changes to improve performance & ensure system integrity & stability.
- Working closely with the development team for technical solutions.
- Providing technical and operational support with configurations and the documentation of processes.
- Providing statistics on support tickets and proactive input to solutions to minimize the tickets
- All networking functions related to Internal and external communications.
- Management of internal telephone system and PABX.
- Providing remote access for authorized users to the organization network.
- Telecommunication management, internal & external, for the organization
- Port management to facilitate the access to outside servers.
- Resolving any issues and monitoring related to network resources.
- Daily Operations: to ensure the daily functioning of a department or group

Ability to commute/relocate:

- Bedfordview, Gauteng: Reliably commute or planning to relocate before starting work (required)



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