Quality Control Inspector

6 months ago


Stellenbosch, South Africa Berry World Full time

MAIN PURPOSE OF THE JOB

As a Quality Control Inspector for BerryWorld SA, you will play a vital role in ensuring the quality standards of our products meet and exceed customer expectations. You will be responsible for conducting daily fruit quality inspections; providing training and support to our growers, packhouses and depots; assisting with research and development trials; and managing various critical QC administration tasks. This position requires attention to detail, effective communication skills, and a commitment to continuous learning and improvement. The Quality Control Inspector will be expected to travel locally & nationally, providing quality support to our various product handling site.

**KEY PERFORMANCE AREAS**

**KPA 1: QC Inspections and QC training**
- Conduct fruit quality inspections at BWSA affiliated packhouses, depots or related product handling sites:

- Inspection site locations: Western Cape, Northern South Africa (JHB, Tzaneen, Northwest & Lowveld) and Zimbabwe.
- Record and submit reports for fruit rejections, both internally and to third-party entities like PPECB.
- Assist customer technologist with fruit allocation and approvals, either directly through fruit sampling feedback or indirectly based on quality insights.
- BerryWorld Local (BWL) QC inspection assistance
- Assist BerryWorld Local QC inspectors during peak weeks and times of capacity strains, capturing and uploading inspections.
- Quality Control (QC) Training
- Deliver pre-season QC training to growers and packhouses and provide in-season re-training and support.
- Support QC manager in reviewing and compiling QC training resources annually.
- Packhouse/ Grower support
- Weekly visits to packhouse and picking stations.
- Trouble shoot quality issues and concerns with the packhouse/grower.
- Inform packhouses of any local and export depot related quality issues and rejections
- Produce comprehensive visit reports following packhouse and grower visits, assisting in quality-related decision-making - internally and to the packhouse/grower.

**KPA 2: Research and development trial assistance**
- Assist with fruit analysis for research and development trials, including data capture and sample collection.
- Collection and delivery of fruit samples as required by the technical team during the production season.
- Assist with operational requirements of trial setups, including arranging and setting up trial equipment.

**KPA 3: QC administration assistance**
- Manage incoming and outgoing QC data, including saving/filing customer QC reports and updating relevant QC trackers.
- Saving/filing of customer QC reports weekly.
- Distribution of customer QC reports to growers and packhouses.
- Uploading QC scores onto BEX export platform.
- Updating relevant QC tackers.
- Support quality and claims investigations by gathering supporting information such as weather data, customer feedback, and packhouse inspections.
- Analysis of post-harvest projects and data, particularly for post-season analyses.

**KPA 4: Learning (these will change 6 monthly to annually)**
- Participate in learning initiatives, including completing the BW induction pack and gaining a basic understanding of postharvest functions and information systems:

- QC critical control check points (CCP’s) and data feedback required for decision making.
- Cold chain process flow and soft fruit quality management protocols.


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