Customer Relations Lead
3 weeks ago
We're on the lookout for a Customer Relations Lead to be based in JHB NORTH
As a Customer Relations Lead, you will be responsible for:
- Administration
- Leadership and Team Management
- Client/Customer Satisfaction
- 4-5 years’ experience within a Call Centre environment and with first line management
- Diploma or Degree/NQF level 6 or 7
- Computer hardware and software knowledge
- Multi-tasking
- Organised
- Professionalism
- Customer service skills
- Problem-solving
- Team leadership
- Communication skills (verbal & written)
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