Customer Relations Lead

3 weeks ago


Johannesburg, South Africa Smollan Full time

We're on the lookout for a Customer Relations Lead to be based in JHB NORTH

As a Customer Relations Lead, you will be responsible for:

- Administration
- Leadership and Team Management
- Client/Customer Satisfaction
- 4-5 years’ experience within a Call Centre environment and with first line management
- Diploma or Degree/NQF level 6 or 7
- Computer hardware and software knowledge
- Multi-tasking
- Organised
- Professionalism
- Customer service skills
- Problem-solving
- Team leadership
- Communication skills (verbal & written)



  • Johannesburg, South Africa Staff Solutions Full time

    **Gauteng**, JHB - Central** **Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)** **Our client in the manufacturing sector is seeking a Customer Service Lead to join their Johannesburg team** **Requirements**: *** - **Senior Certificate or higher** ***: - **At least 5 years’ customer service experience in a closely related...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...


  • Johannesburg, South Africa Vodafone Full time

    . When it comes to putting people first, we're number 1.  The number 1 Top Employer in South Africa.  Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Provide Strategic and high-level specialist services through management of processes and efficient service flow, ensuring consistent employee experience, and business...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To provide strategic partnership to Sub-segment Business Unit EXCO, other relevant Business Unit EXCOs and Segment Marketing EXCO by assessing business needs, offering marketing solutions, advising and directing the input into the development of overall segment marketing plans and leading programmes in line with the business strategic...


  • Gauteng, Johannesburg, South Africa IIE MSA and IIE Varsity College Full time

    IIE MSA and IIE Varsity College’s job vacancy, Career and Recruitment Job title : Customer Relations Officer (Online Centre) jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 25, 2024 Quick Recommended Links Jobs by Location Job by industries Duties and Responsibilities: Student Registration and Academic Progression...


  • Johannesburg, South Africa Set Consulting Full time

    Lead PR and Ext CommunicationsHigh profile global Investment bank seeks driven invidiv. Pivotal role to craft integrated External Communications, Public Relations and Reputational Risk strategies. Protect and enhance the bank’s reputation and build a positive presence. Develop strategies for appropriate communications across media platforms. Proactively...


  • Johannesburg, South Africa Set Consulting Full time

    Lead PR and Ext Communications High profile global Investment bank seeks driven invidiv. Pivotal role to craft integrated External Communications, Public Relations and Reputational Risk strategies. Protect and enhance the bank’s reputation and build a positive presence. Develop strategies for appropriate communications across media platforms. Proactively...


  • Johannesburg, South Africa Freshworks Full time

    **Company Description** About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...


  • Johannesburg, South Africa Lead HR Consulting Full time

    **JOB PURPOSE** Responsible for overall project planning and scheduling, resource allocation project accounting and control. Providing technical direction and ensuring compliance with quality standards to Auditing functions. To also assist in ensuring that revenue is maximised through identification and exploitation of new business opportunities and the...


  • Johannesburg, South Africa Lead HR Consulting Full time

    **JOB PURPOSE** Responsible for overall project planning and scheduling, resource allocation project accounting and control. Providing technical direction and ensuring compliance with quality standards to Auditing functions. To also assist in ensuring that revenue is maximised through identification and exploitation of new business opportunities and the...

  • Customer Analyst

    2 days ago


    Johannesburg, South Africa Smart Talent Full time

    As an Executive Search and Career Consultant specializing in the niche market of Supply Chain, I represent some of the top leaders and am called upon by blue chip organizations in the country to secure talent and assist them in building high performance teams. A leading FMCG Company is looking for n Customer Analyst to be based at their office...

  • CRM Lead

    2 days ago


    Johannesburg, South Africa Fusion Recruitment Full time

    **As** **CRM Lead** **you will be** **_accountable_** **for**: *** - **Work within Business Development team to strengthen and expand customer base.** ***: - **Evaluate, create and implement an effective CRM strategy.** ***: - **Improve market penetration rate through the use of adequate marketing toolkit.** ***: - **Increase the retention rate of current...


  • Johannesburg, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in...


  • Johannesburg, South Africa FedEx Full time

    Position Summary: Provides technical expertise and advice to senior/executive management on current and emerging systems trends, practices, opportunities and risks within area of expertise. Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross-functional...

  • Sales Lead

    4 weeks ago


    Johannesburg, South Africa TechBiz Global GmbH Full time

    We are seeking a dynamic and experienced Head of Sales to lead the Sales department at one of our clients. As the Head of Sales, you will be responsible for developing and implementing sales strategies to drive revenue growth and expand our customer base.Your primary focus will be on leading and motivating our sales team to achieve targets, fostering a...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    We are currently on a search for a Senior Home Appliance Technician, the principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible. MINIMUM REQUIREMENTS - Applicants must be Trade Tested artisans at minimum N3...


  • Johannesburg, South Africa PikUniq Full time

    **Vacancy: Lead Solution Architect [Hybrid + Contract]** **Locations**: Johannesburg, Gauteng **About the Company**: - Banking industry **About the role**: Be at the forefront of innovation and digital transformation in the banking industry. As a Lead IT Solutions Architect, you will play a vital role in designing and implementing cutting-edge solutions...


  • Johannesburg, South Africa Sparrow FET College Full time

    Leads Generator & Sales Administrator **Responsibilities**: - Research and identify potential leads using various sources such as online directories, industry-specific databases, col calling, social media, and other platforms. - Qualify leads and assess their potential - Collaborate with the sales team to ensure leads are effectively transferred and...


  • Johannesburg, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...


  • Johannesburg, South Africa GoSolr Full time

    **POSITION TITLE: MDU Customer Administrator** **Background** GoSolr, the leading residential solar company in South Africa, is expanding its product offering for small to medium residential Multi Dwelling Units (MDUs)/sectional titles, as well as Small, Medium and Micro Enterprises (SMMEs). GoSolr offers a hybrid, flexible, and simple needs-based product...