Store Manager

2 weeks ago


Pietermaritzburg, South Africa Clicks Group Limited Full time

Advert reference: click_014089
Advert status: Online
- **Position Summary**:
**Industry**:FMCG & Supply Management

**Job category**:Other: FMCG, Retail, Wholesale and Supply Chain

**Location**:Pietermaritzburg

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**Brand**:Clicks Group

**Introduction**:
Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

**Job description**:
**Job Purpose**:

- To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

**Job Objectives**:

- To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

**Minimum requirements**:
**Education and Experience Requirements**:

- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
- Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

**Job Knowledge and Skills Required**:

- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Strong financial acumen

**Essential Competencies**
- Leading and Supervising
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks

**Kindly note only applicants who meet the minimum requirements will be contacted.'‹**

**We also encourage people with disabilities to apply.


  • Store Manager

    4 weeks ago


    Pietermaritzburg, South Africa Fashion Fusion Retail Clothing Store Full time

    Fashion Fusion is a well-established South African fashion retailer with aggressive growth. If you have a passion for fashion and want to progress your retail career then we want to talk to you! As a store manager you will be experienced in male/female fashion, you will have a flair for visual merchandising and be able to show a sound understanding of...

  • Store Manager

    4 weeks ago


    Pietermaritzburg, South Africa Job Crystal Full time

    -South Africa, Kwazulu Natal *** - Market Related **Area**: South Africa, Kwazulu Natal **Sector**: Retail Trade Posted: 5 March 2024 **Job Details**: A retail group has an exciting opportunity for a Store Manager whose primary area of responsibility and focus will be the management of the store. As an anchor tenant, the store represents more than 90%...

  • Store Manager

    6 days ago


    Pietermaritzburg, South Africa Clicks Group Limited Full time

    Advert reference: click_014025 Advert status: Online - **Position Summary**: **Industry**:FMCG & Supply Management **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Pietermaritzburg **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about...

  • Store Manager

    4 weeks ago


    Pietermaritzburg, South Africa JAM Clothing Full time

    **Pump up the JAM, Pump up your CAREER** **JAM is no ordinary Company. The words, conventional and average are not part of our** **vocabulary.** **It takes a front footed, passionate person to exceed in JAM. We love people that think** **out the box & who are able to bring the best out of other people whilst maintaining** **world class standards.** **So...


  • Pietermaritzburg, South Africa Capital Combined Group Full time

    The purpose of a Convenience store manager is to oversee the day-to-day operations of the Petrol station, including Convenience store. This includes managing staff, monitoring customer service and sales, controlling inventory and stock levels, ensuring health and safety regulations are adhered to, and ensuring the efficient running of the business. The...

  • Store Manager

    1 month ago


    Pietermaritzburg, South Africa iKhokha Full time

    Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...


  • Pietermaritzburg, South Africa iKhokha Full time

    Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...


  • Pietermaritzburg, South Africa Think-Career Full time

    Are you passionate in driving store profitability and compliance through the management of finance, stock, systems and HR Administration. If thats you, one of the best retailers is looking to hire a Store Admin Departmental Manager. **KEY OUTCOMES & RESPONSIBILITIES** - Manage and analyze costs. - Manage and plan HR Administration processes. - Minimize risk...

  • Store Manager

    4 weeks ago


    Pietermaritzburg, South Africa Food Lovers Market Full time

    Location, KwaZulu-Natal - Start date: ASAP - 7 hrs p/day - Work schedule: Weekdays - TBC p/month **Requirements**: - Matric - Own transport - Driver licence code: B - Experience: Other - English **Responsibilities**: - Recruiting, training, supervising and appraising staff - Liaising with head office - Store Opening & Closing procedures - Weekly Regional...


  • Pietermaritzburg, South Africa Fashion Fusion PTY Ltd Full time

    Store managers are responsible for the day-to-day running of stores. The aim of the store manager is to maximise profits while minimising costs. Store managers should ensure promotions are run accurately and to Fashion Fusion standards. Store managers make sure that staff are all working towards the target for the day and that excellent client service...

  • Store Manager

    1 month ago


    Pietermaritzburg, South Africa Truworths Full time

    We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others. **Key Responsibilities**: Day-to-day running of the store Managing stock losses...

  • Store Manager

    1 month ago


    Pietermaritzburg, South Africa JAM Clothing Full time

    **Pump up the JAM, Pump up your CAREER** **JAM is no ordinary Company. The words, conventional and average are not part of our** **vocabulary.** **It takes a front footed, passionate person to exceed in JAM. We love people that think** **out the box & who are able to bring the best out of other people whilst maintaining** **world class standards.** **So...


  • Pietermaritzburg, South Africa Steelco Full time

    **Job Title: Assistant Stores & Warehouse Manager** **Company: Steelco** **Location: 15 Sheffield Road, Pietermaritzburg** **Type: Full-Time 7:00 - 16:30 (with the expectation to be flexible when needed)** - PLEASE DO NOT APPLY FOR THIS ROLE IF YOU DO NOT MEET THE NON-NEGOTIABLE REQUIREMENTS AND SKILLS - IF SO, YOUR APPLICATION WILL BE IGNORED. _ -...

  • Stores Controller

    3 weeks ago


    Pietermaritzburg, South Africa Accountancy Placements Pietermaritzburg Full time

    Responsibilities: Responsible for inbound and outbound goods movement, procurement, and inventory management Dealing with issues, stock ageing, critical stock, and slow-moving stock Coordinate store activities and delegate to picker/packer Design floor layout and outline procedures Stock control, receipts, issues transfers and data capture Oversee off-site...

  • Stores Controller

    4 weeks ago


    Pietermaritzburg, South Africa Accountancy Placements Pietermaritzburg Full time

    Responsibilities:Responsible for inbound and outbound goods movement, procurement, and inventory managementDealing with issues, stock ageing, critical stock, and slow-moving stockCoordinate store activities and delegate to picker/packerDesign floor layout and outline proceduresStock control, receipts, issues transfers and data captureOversee off-site...

  • Stores Controller

    4 weeks ago


    Pietermaritzburg, South Africa Adzuna ZA B C2 Full time

    Responsibilities:Responsible for inbound and outbound goods movement, procurement, and inventory managementDealing with issues, stock ageing, critical stock, and slow-moving stockCoordinate store activities and delegate to picker/packerDesign floor layout and outline proceduresStock control, receipts, issues transfers and data captureOversee off-site...


  • Pietermaritzburg, South Africa Truworths Full time

    We are looking for an experienced Admin Manager with excellent planning and organisational skills. This person is detail orientated and passionate about controlling expenses and managing risk. The incumbent will also be responsible for planning and scheduling staff as well as some Recruitment, IR, Training and Performance Management. **Key...


  • Pietermaritzburg, South Africa TNT Recruitment Full time

    TNT Recruitment seeks to employ an experienced Retail Clothing Store Supervisor for our client based in Pietermaritzburg. The applicant must be motivated, energetic & deadline driven. Must be able to assist the Store Manager in the daily operations of the store. **Requirements**: 3 to 5 years of clothing retail supervisory experience **Duties**: Manage &...

  • Food Manager

    5 days ago


    Pietermaritzburg, South Africa Future Careers Full time

    Ensure departmental sales in line with budgetsProvide exceptional customer service to internal and external customersRecruit, select, manage and develop people to meet competence requirementsManage accurate and timeous completion of daily store foods processes and foods operational standardsParticipate in team to ensure achievement of department and store...


  • Pietermaritzburg, South Africa Fashion Fusion PTY Ltd Full time

    Our Store is in need of an Assistant Store Manager with excellent customer service and people management skills. **This position requires retail experience with exposure to visual merchandising and a good head for figures and administration** **Your key areas of responsibilities will include**: - Leading the store team by being a Brand Ambassador who...