Hostess

4 months ago

Stellenbosch, South Africa Edge Personnel (Pty) Ltd Full time

An international renowned 5* situated in Stellenbosch in search of a Hostess. They are looking for a friendly and efficient Seasonal Full-Time Hostess to join our team. You will be responsible for greeting and seating guests, managing reservations and floor plans, and ensuring that each guest receives a warm welcome and outstanding service. This full-time, seasonal role is ideal for someone who enjoys working in a fast-paced environment and has a passion for hospitality. Only applicants with minimum 2 - 3 years Restaurant experience will be considered.
- **Key Responsibilities**:_

Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
Coordinate with the service staff about available seating options
Answer incoming calls and address guests’ queries, take restaurant reservations as and when required
Ensure the introduction of the waiter to the guest table by announcing the waiters’ name
Ensure that the reception/entrance is neat, clean & tidy at all times
Greet guests upon arrival with a friendly and welcoming demeanour
Manage reservations and walk-ins, efficiently seating guests according to their preferences and availability
Oversee and manage the floor plan to optimise seating arrangements and ensure a smooth flow of guests
Maintain an organised and welcoming front-of-house area, including the host stand and waiting areas
Handle guest inquiries and provide information about the menu, specials, and restaurant policies
Assist in managing wait times and coordinate with service staff to ensure timely seating
Address guest concerns or issues promptly and professionally to ensure a positive dining experience
Assist with other front-of-house duties as needed, including managing phone calls and assisting with special requests

Perform opening and closing duties, as needed.
Engage with guests on a regular basis to ensure highest standards of hospitality and comfort is provided to our guests throughout all phases of food & beverage service.
Assist with the allocation of tables and floor layout.

**Qualifications**:
Matric

Certificate / Diploma Hospitality

Minimum 3 - 4 years’ experience from in the restaurant industry

Computer Literate MS Office (Word, Excel, Outlook)

Previous experience in a hospitality or customer service role is preferred but not required

**Skills**:
Fully bilingual (Afrikaans and English) with good communication and interpersonal skills

Customer service attitude & solution oriented

Self-motivated and results driven

Professional personal presentation and assertiveness

Ability to work under pressure and systematic

Must be someone who is bubbly, humorous and pleasant

Need to be professional at all times

Diligent, honest & disciplined

Committed to service excellence

Excellent communication and interpersonal skills
Strong organisational abilities and attention to detail
Experience or familiarity with managing floor plans and seating arrangements is a plus
Ability to handle high-pressure situations and remain calm under stress
A positive attitude and a genuine passion for providing exceptional guest service
Flexibility to work evenings, weekends, and holidays as required

**Job Types**: Full-time, Permanent

Pay: R8 500,00 - R9 000,00 per month

  • Hostess

    6 months ago

    Stellenbosch, South Africa Tych Business Solutions Full time

    **Job ID**: 76561**Date Posted**: Posted 4 hours ago**Location**: Stellenbosch**Job Title**: HOSTESS - STELLENBOSCH - WESTERN CAPE Responsibilities: - Welcome guests to the venue - Ensure one hostess is handling the reservations book, while the other hostess welcome the guests - Escort guests to assigned dining or bar areas - Provide menus and announce...

  • Delaire Hostess Professional

    4 weeks ago

    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd. Full time

    Job Title: Delaire Hostess ProfessionalAbout the Role:Delaire Graff Restaurant, a renowned establishment in the heart of the region, is seeking an experienced Seasonal Hostess to join their team. The ideal candidate will provide exceptional customer service and create a warm atmosphere for guests.Key Responsibilities:Welcome guests to the venue and ensure...

  • Restaurant Hostess

    6 months ago

    Stellenbosch, South Africa Wijnhuis Full time

    Restaurant Hostess **Overview**: **Shift Schedule**: - Tuesday to Saturday: 15:00 to 21:00 - Sunday: 15:00 to 17:00 **Compensation**: - Hourly rate: R90.00 per hour - Additional earnings: Percentage of tips received **Responsibilities**: 1. Greet guests as they arrive at the restaurant with a friendly and welcoming demeanour. 2. Escort guests to their...

  • Restaurant Hostess

    3 months ago

    Stellenbosch, South Africa MERTIA Restaurant Full time

    We are a newly established fine dining restaurant in Stellenbosch, known for delivering an exceptional culinary experience with a focus on elegance and quality. As a key part of our front-of-house team, the hostess will be responsible for creating a warm and welcoming atmosphere for our guests from the moment they arrive. Key Responsibilities: - Greet and...

  • Hostess

    2 months ago

    Stellenbosch, South Africa Jobted ZA C2 Full time

    Key Responsibilities: - Greet and welcome guests in a warm, friendly, and professional manner. - Manage reservations and seating arrangements, balancing table availability with guest requests. - Escort guests to their tables and provide menus, ensuring they are comfortable and satisfied with their seating. - Monitor the dining room and communicate with...

  • Hostess

    3 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Area/Location: Stellenbosch Winelands, Western Cape** **About**: Our client, a premier destination known for delivering exceptional guest experiences. specializing in hosting a wide range of events, from corporate meetings to luxury weddings. **Position Overview**: As a Hostess, you will be responsible for managing the flow of guests, providing...

  • Seasonal Hostess

    2 weeks ago

    Stellenbosch, South Africa Jobted ZA C2 Full time

    Candidate Requirements: - A grade 12, hospitality certificate will be a plus - Preferably 1- 2 years previous hostess experience - Understanding of restaurant etiquette - Experience in managing reservations - Able to work in a team - Demonstrable customer-service skills - Excellent communication skills (via phone and in-person) - Strong organizational...

  • Restaurant Hostesses

    6 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Responsibilities**: - Welcome guests to the venue - Ensure one hostess is handling the reservations book, while the other hostess welcome the guests - Escort guests to assigned dining or bar areas - Provide menus and announce waiter/waitress name - Create a floor plan for both lunch and dinner - Check with senior chef on duty if there are any changes to...

  • Seasonal Hostess

    4 weeks ago

    Stellenbosch, South Africa Delaire (Pty) Ltd. Full time

    Delaire Graff Restaurant is looking for a Seasonal Hostess (fixed term contract) to join their team and be the first point of contact for our guests and ensure to provide excellent customer service and a pleasant dining experience to our guest.Responsibilities:Welcome guests to the venueEnsure one hostess is handling the reservations book, while the other...

  • Seasonal Hostess

    4 weeks ago

    Stellenbosch, South Africa Delaire (Pty) Ltd Full time

    Delaire Graff Restaurant is looking for a Seasonal Hostess (fixed term contract) to join their team and be the first point of contact for our guests and ensure to provide excellent customer service and a pleasant dining experience to our guest.Responsibilities:Welcome guests to the venueEnsure one hostess is handling the reservations book, while the other...

  • Seasonal Hostess

    4 weeks ago

    Stellenbosch, South Africa Delaire (Pty) Ltd Full time

    Delaire Graff Restaurant is looking for a Seasonal Hostess (fixed term contract) to join their team and be the first point of contact for our guests and ensure to provide excellent customer service and a pleasant dining experience to our guest. Responsibilities: Welcome guests to the venue Ensure one hostess is handling the reservations book, while the...

  • Hostess

    3 months ago

    Stellenbosch, South Africa IntelliStaff Full time

    Key Responsibilities:Greet and welcome guests in a warm, friendly, and professional manner.Manage reservations and seating arrangements, balancing table availability with guest requests.Escort guests to their tables and provide menus, ensuring they are comfortable and satisfied with their seating.Monitor the dining room and communicate with servers and...

  • Hostess

    3 months ago

    Stellenbosch, South Africa IntelliStaff Full time

    Key Responsibilities: Greet and welcome guests in a warm, friendly, and professional manner. Manage reservations and seating arrangements, balancing table availability with guest requests. Escort guests to their tables and provide menus, ensuring they are comfortable and satisfied with their seating. Monitor the dining room and communicate with servers and...

  • Hostess - Stellenbosch

    6 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    High end hotel close to Stellenbosch is looking for a Hostess to provide excellent service and to ensure great customer satisfaction. **Responsibilities**: - Greet guests at assigned tables & ensure each guest has received a menu - Know all items on the menu & the basic ingredients and method of preparation of each - Ensure tables are set with linens,...

  • Hostess - Stellenbosch

    7 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Restaurant at a high end hotel close to Stellenbosch is looking for a Hostess to provide excellent service and to ensure great customer satisfaction. **Responsibilities**: - Greet guests at assigned tables & ensure each guest has received a menu - Know all items on the menu & the basic ingredients and method of preparation of each - Ensure tables are set...

  • Seasonal Hostess

    2 weeks ago

    Stellenbosch, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:A grade 12, hospitality certificate will be a plusPreferably 1- 2 years previous hostess experienceUnderstanding of restaurant etiquetteExperience in managing reservationsAble to work in a teamDemonstrable customer-service skillsExcellent communication skills (via phone and in-person)Strong organizational skills with the ability to...

  • Seasonal Hostess

    2 weeks ago

    Stellenbosch, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:A grade 12, hospitality certificate will be a plus Preferably 1- 2 years previous hostess experience Understanding of restaurant etiquette Experience in managing reservations Able to work in a team Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability...

  • Hostess (Delaire Graff Restaurant)

    6 months ago

    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd. Full time

    Delaire Graff Restaurant is looking for a Hostess to join their team and be the first point of contact for our guests and ensure to provide excellent customer service and a pleasant dining experience to our guest. **Responsibilities**: - Welcome guests to the venue - Ensure one hostess is handling the reservations book, while the other hostess welcome the...

  • Restaurant Hostess

    6 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Restaurant at a 5* Estate close to Stellenbosch is looking for a Hostess to join their team and be the first point of contact for our guests when entering the restaurant and ensure excellent customer service and a pleasant dining experience for guests. - Welcome guests to the venue - Escort guests to assigned dining or bar areas - Answering phones & taking...

  • Restaurant Hostess

    6 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **_Restaurant Hostess - Award Winning Restaurant - Stellenbosch_** **Synopsis**:Join our client's team as a Hostess and become the first point of contact for their esteemed guests. Your role is crucial in ensuring excellent customer service and a delightful dining experience. As a Hostess, your responsibilities will include: - Warmly welcoming guests to...