Online Store Manager

4 weeks ago


Cape Town, South Africa O'Brien Recruitment Full time

Are you a creative, innovative, and passionate individual with experience managing an online store? Do you have a good technical understanding of high tech bicycles and bicycle accessories and gear? If so, I want to hear from you

Key Responsibilities:

- Manage the online store, including product listings, pricing, promotions, and inventory management
- Manage customer orders, including fulfillment, shipping, and returns
- Respond to customer queries and provide excellent customer service
- Create and curate content for the online store, including product descriptions, blog posts, and social media posts
- Manage website updates, including design changes, new product launches, and feature enhancements
- Conduct market research and provide insights into the target audience's needs and preferences

**Requirements**:

- 2+ years of experience managing an online store or e-commerce website
- Excellent attention to detail and organizational skills
- Experience with campaign management, database management, order management, query management, and content creation
- Proficiency in website management tools
- Good technical understanding of bicycles and bicycle accessories and gear
- Passion for cycling and a commitment to providing the best possible experience for our customers


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