Death Claims Assessor

18 hours ago


Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Our Retail Life Insurance department is looking for a self-driven Death Claims Assessor who wants to grow their career by contributing to the financial wellness of our clients within their life journey. Myriad is Momentum's market-leading life insurance product, providing life cover to clients in South Africa. Our Myriad product aim in partnering with our clients on their journey to success. We strive to find opportunities in every risk and ensure that current and potential clients can benefit from our innovative solutions. Part of the reason why Myriad has the unique ability to develop superior, forward-thinking products and benefits is because we make it our business to understand our clients' varying needs.
Role Purpose

Take responsibility accurate assessing and paying death claims according to company policies and Section 37c Pension Funds guidelines to enable our client's life insurance journey.
Requirements
- Matric/Grade 12 Essential
- IISA certification beneficial
- Minimum 2 years exposure to claims environment
- Momentum product knowledge, insurance industry knowledge, call center knowledge and experience, claims process knowledge preferred
Duties & Responsibilities
- Effective and consistent service delivery and support to external and internal clients
- Ensure the effective assessment of claims through effective investigation and assessment in line with Company policies and required turnaround times.
- Liaise with clients and financial advisors when necessary with empathy, care and factually correct information.
- Escalations of claims should be done in an appropriate and timeous manner.
- Effective reporting of claims through the correct collection of documentation; accurate capturing and checking of data; and confirmation of payment details and amounts all within the required SLA's and in accordance with ASISA/FICA and FAIS requirements.
- All Internal and External communication (written and verbal) is done in a professional manner and in line with the company's policy.
- Accurate sending of decision letters within agreed time frames and to escalate enquiries where relevant.
- Drive continuous improvement within the department to streamline and improve on processes; way of work; quality or efficiency of work.
- Take ownership and accountability of all queries and ensure that they are resolved timeously and

effectively.
- Build and maintain relationships with brokers, clients and all other stakeholders, to ensure service excellence.
- Adhere to Organisational best practice and legislative requirements.
- Ensure all service agreements are met and exceeded.
- Conduct yourself at all times in line with Company Values and TCF Principles.
Competencies
- Adhering to Principles & Values
- Excellent verbal and written communication skills
- Analyzing information and capturing information accurately
- Delivering Results & Meeting Customer Expectations
- Following Instructions & Procedures
- Technical knowledge and understanding of Section 37c of the Pension Funds Act and general knowledge of the common law, and other legislation. Administration of the Deceased Estates Act, intestate succession, divorce Act etc
- Coping with Pressures & Setbacks

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.



  • Centurion, South Africa Momentum Life Full time

    **Introduction**Role Purpose**Requirements**: - Relevant Insurance/Financial services Industry knowledge and experience, applicable regulatory requirements, and legislations. - Extensive knowledge of Section 37C of the Pension Funds Act. (essential). - 5 years proven track record in a leadership role/people management (essential). - MS Office Suite (Word,...

  • Death Claims Assessor

    7 months ago


    Centurion, South Africa Momentum Life Full time

    **Introduction**Role Purpose** - To provide specialist and accurate death benefit claim decisions, through assessing client’s information as well as medical information aligned to the product and policy agreement.**Requirements**: - Matric - Relevant business-related qualification. - Relevant Insurance/Financial services Industry, applicable regulatory...

  • Service Specialist

    7 months ago


    Centurion, South Africa Momentum Investments Full time

    **Introduction** **Role Purpose** The Service Specialist (Death Claims) will oversee the complete servicing of death claims (deceased estates) within the RISO business unit. This includes timely handling and support for claims received from various investment platform clients. Responsibilities encompass reviewing received death claims, soliciting missing...


  • Centurion, South Africa Momentum Life Full time

    **Introduction** **Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page. **Role Purpose** **Requirements**: - Matric - Degree in Health Sciences (Occupational Therapy, Physiotherapy,Psychology) - 5+ years experience in life insurance claims would be beneficial - Relevant insurance knowledge,...

  • Claims Assessor

    7 months ago


    Centurion, South Africa Momentum Life Full time

    **Introduction**Role Purpose** - To provide a support service to the claims department by liaising with clients and stakeholders as well as providing solutions.**Requirements**: - 2-3 years exposure to the Life Insurance industry - 2-3 years claims experience (preferred) - Call centre knowledge - Knowledge of medical terminology (preferred) -...


  • Centurion, South Africa Momentum Corporate Full time

    **Introduction** **Role Purpose** Ensure the smooth running of the disability management administration function by efficient coordination of related tasks. To provide an effective and efficient service to clients and intermediaries by receiving, evaluating and responding to queries timeously. Accurately capture incoming correspondence and claims onto the...


  • Centurion, South Africa OUTsurance Full time

    Company Description OUTsurance is a world-class, fast growing short-term & life insurer based in Centurion. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture that aligns its business with its core values of Awesome service, Passionate, Honest, Human, Dynamic and Recognition. A Desktop...

  • Claims Assessor

    7 months ago


    Centurion, South Africa Momentum Life Full time

    **Introduction**Role Purpose** - To be part of a team that provides market leading claims assessment capability for living benefits (critical illness, income and disability benefits). This will include specialising in income disability, lump sum disability,critical illness and case management for living benefits, the completion of quality industry...

  • Claims Assessor X2

    6 months ago


    Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions, anentity of MomentumMetropolitan Holdings deliverssustainable, integrated healthsolutions that meet the needs ofclients in the different segmentsand maximise lifetime clientvalue. We build and maintain aculture of innovation, and createvalue through unique insights ofhow to achieve specificoutcomes by using a...


  • Centurion, South Africa OUTsurance Full time

    **Company Description** OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...

  • Ip Claims Assessor

    1 week ago


    Centurion, South Africa Momentum Life Full time

    **Introduction** The Retail Life Insurance department is looking for a self-driven, dynamic health professional who wants to grow their career in Claims Assessment. Myriad is Momentum's market-leading life insurance product, providing life cover to clients in South Africa. Our Myriad product aim in partnering with our clients on their journey to success. We...


  • Centurion, South Africa OUTsurance Full time

    **Company Description** OUTsurance is a world-class, fast growing short-term & life insurer based in Centurion. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture that aligns its business with its core values of Awesome service, Passionate, Honest, Human, Dynamic and Recognition. Bench...

  • Claims Consultant

    18 hours ago


    Centurion, South Africa Yazoo Recruitment Specialists Full time

    Claims Consultant with Personal and Commercial end-to-end claims experience (minimum 3 years), and relevant insurance qualifications (FAIS - NQF4 and RE5), required to manage and negotiate the settlement of claims for end-to-end. Minimum requirements: - Grade 12 - NQF4 Short Term Insurance FAIS credits essential - RE5 essential - Minimum 3 years’ Claims...


  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **Monthly (Momentum Umbrella Fund: Death Benefit, Funeral Cover Benefit, Lump Sum Disability Benefit, Critical, Market related)** We are looking for a dynamic Third-Party Recovery Claims Consultant to joint our Recoveries team. The main purpose of the position is to take full responsibility over third party recovery claims while...

  • Claims Consultant

    7 months ago


    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.- **Role Purpose** - Our consultants...

  • Claims Consultant

    7 months ago


    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Our consultants...


  • Centurion, South Africa The Talent Hive Full time

    Capturing of all new claim where applicable. - One point of contact for the client/broker and adherence to first call resolution. - Deliver exceptional client service that exceeds customers’ expectations through proactive, innovative and appropriate claims handling. - Ensures that customer claim is handled efficiently. - Verifies FNOL data or documentation...


  • Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction**Role Purpose**Requirements**: - Previous commercial claims experience is essential - Previous call centre experience in a claims environment - Matric **Duties & Responsibilities** - Capture/register claims on the PREMIA system - Handle administration and follow ups concerning claims - Liaise with clients, service providers and assessors -...

  • Claims Consultant Temp

    7 months ago


    Centurion, South Africa PSG Insure Full time

    **Job description** The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims **Responsibilities**: -...

  • Claims Consultant

    18 hours ago


    Centurion, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Role Purpose If you are a recent graduate...